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Stephen Monarch Email & Phone Number

Estimator at SD Crane Builders, Inc.
Location: Greater Phoenix Area, United States, United States 8 work roles 1 school
1 work email found @homepointfinancial.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@homepointfinancial.com
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Current company
SD Crane Builders, Inc.
Role
Estimator
Location
Greater Phoenix Area, United States, United States
Company size
22 employees

Who is Stephen Monarch? Overview

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Quick answer

Stephen Monarch is listed as Estimator at SD Crane Builders, Inc., a company with 22 employees, based in Greater Phoenix Area, United States, United States. AeroLeads shows a work email signal at homepointfinancial.com and a matched LinkedIn profile for Stephen Monarch.

Stephen Monarch previously worked as Director of Customer Success at Puls and Customer Service Manager at Servicemac, Llc. Stephen Monarch holds Associate Of Arts (Aa), Secondary Education And Teaching from Chandler/Gilbert Community College.

Company email context

Email format at SD Crane Builders, Inc.

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{first_initial}{last}@homepointfinancial.com
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AeroLeads found 1 current-domain work email signal for Stephen Monarch. Compare company email patterns before reaching out.

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Profile bio

About Stephen Monarch

At Puls, I lead the Customer Operations department, overseeing the Operations team across multiple regions and markets. I implement new systems and procedures to optimize the performance and satisfaction of both the customers and the employees. For example, I increased the company net contribution by launching a Direct to Consumer membership sales program, and I improved the quality assurance processes for customer service.With an AA in Secondary Education and Teaching from Chandler/Gilbert Community College, I have a strong foundation in training and workforce development. I have applied my skills in human capital management, instructional systems development, and global program and project management in my previous roles at ServiceMac and Homepoint, where I improved efficiency by 20% through automation and reduced risk and compliance issues by updating company policies.I am passionate about creating value for customers, employees, and stakeholders, and solving complex and dynamic challenges in a fast-paced and agile environment. I am also a proud father of 2 and a remote work advocate.

Listed skills include Leadership, Customer Experience, Loan Servicing, Team Building, and 45 others.

Current workplace

Stephen Monarch's current company

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SD Crane Builders, Inc.
Sd Crane Builders, Inc.
Estimator
Phoenix, AZ, US
Website
sdcranebuilders.com
Employees
22
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Company profile
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8 roles

Stephen Monarch work experience

A career timeline built from the work history available for this profile.

Director Of Customer Success

Current
Puls

United States

  • As Director of Customer Success, I lead strategic initiatives across three diverse business units—direct-to-consumer home repairs, home warranty policies and claims, and B2B property management solutions. My leadership.
  • Streamlining service delivery processes to reduce resolution times by 30% and operational costs by 20% through automation and resource… Show more As Director of Customer Success, I lead strategic initiatives across.
  • Streamlining service delivery processes to reduce resolution times by 30% and operational costs by 20% through automation and resource optimization.
  • Designing and implementing a comprehensive customer success program, increasing customer satisfaction scores by 40% and retention rates by 35%.
  • Leading cross-functional teams to launch a property management technology platform, enhancing service efficiency by 50%.I am passionate about fostering collaboration, leveraging data-driven insights, and delivering.
Sep 2022 - Present

Customer Service Manager

Servicemac, Llc

*Acquired Homepoint servicing operations February 2022*Project managed all Customer Success initiatives.Improved efficiency through automation and reduced risks by updating policies and procedures.

Jun 2022 - Sep 2022

Contact Center Team Lead

Homepoint

*Servicing operations acquired by ServiceMac February 2022*Managed team activities and elevated performance to top 10%.Generated over $1M in mortgage revenue and reduced risk by 20%

Apr 2021 - Jun 2022

Loss Mitigation Specialist

Evergreen Home Loans Nmls 3182

Tempe, Arizona, United States

Provide customer success through Loss Mitigation options to resolve delinquencies. Research and update systems with investor guidelines to keep compliance and reduce risk.

Nov 2020 - Mar 2021

Mortgage Assistance Specialist

Union Bank

Tempe, Arizona, United States

Assist customers with mortgage assistance impacted my Coronavirus. Update system of record with assistance plans and provided customer contact every 30 days to ensure customer success.

Jun 2020 - Oct 2020

Customer Care Supervisor

National General Insurance

Mesa, Arizona

Lead customer care teams to provide resolution to their insurance concerns on their mortgage loans. Improve efficiency through coaching and development. Increase customer satisfaction through continuous training and breakout sessions. Manage client relations through bi-weekly calibrations and feedback sessions.

Sep 2019 - Mar 2020

Customer Service Manager

Mr. Cooper

Chandler, Arizona

Improve new high quality scores by 15% through the development of a nesting program. Decreased new hire attrition through new hire readiness and training. Drove customer satisfaction through coaching and survey reviews.

Jul 2017 - Jun 2019
Team & coworkers

Colleagues at SD Crane Builders, Inc.

Other employees you can reach at sdcranebuilders.com. View company contacts for 22 employees →

KB Keith Burns Keith Burns Colleague at Sd Crane Builders, Inc.Mesa, Arizona, United States, United States View → MK Mike Kuhl Mike Kuhl Colleague at Sd Crane Builders, Inc.Greater Phoenix Area, United States View → LB Lara Browning Lara Browning Colleague at Sd Crane Builders, Inc.Scottsdale, Arizona, United States, United States View → ME Mandei Ellsworth Mandei Ellsworth Colleague at Sd Crane Builders, Inc.Mesa, Arizona, United States, United States View → KM Kimberly Monarch Kimberly Monarch Colleague at Sd Crane Builders, Inc.Queen Creek, Arizona, United States, United States View → TA Tom Adamcik Tom Adamcik Colleague at Sd Crane Builders, Inc.Greater Phoenix Area, United States View → LB Lara Browning Lara Browning Colleague at Sd Crane Builders, Inc.Scottsdale, Arizona, United States, United States View → BP Bethzy Parra Bethzy Parra Colleague at Sd Crane Builders, Inc.Greater Phoenix Area, United States View → CH Cliff Hall Cliff Hall Colleague at Sd Crane Builders, Inc.Phoenix, Arizona, United States, United States View → NC Nikki Conway Nikki Conway Colleague at Sd Crane Builders, Inc.Greater Phoenix Area, United States View →
1 education record

Stephen Monarch education

FAQ

Frequently asked questions about Stephen Monarch

Quick answers generated from the profile data available on this page.

What company does Stephen Monarch work for?

Stephen Monarch works for SD Crane Builders, Inc..

What is Stephen Monarch's role at SD Crane Builders, Inc.?

Stephen Monarch is listed as Estimator at SD Crane Builders, Inc..

What is Stephen Monarch's email address?

AeroLeads has found 1 work email signal at @homepointfinancial.com for Stephen Monarch at SD Crane Builders, Inc..

Where is Stephen Monarch based?

Stephen Monarch is based in Greater Phoenix Area, United States, United States while working with SD Crane Builders, Inc..

What companies has Stephen Monarch worked for?

Stephen Monarch has worked for Sd Crane Builders, Inc., Puls, Servicemac, Llc, Homepoint, and Evergreen Home Loans Nmls 3182.

Who are Stephen Monarch's colleagues at SD Crane Builders, Inc.?

Stephen Monarch's colleagues at SD Crane Builders, Inc. include Keith Burns, Mike Kuhl, Lara Browning, Mandei Ellsworth, and Kimberly Monarch.

How can I contact Stephen Monarch?

You can use AeroLeads to view verified contact signals for Stephen Monarch at SD Crane Builders, Inc., including work email, phone, and LinkedIn data when available.

What schools did Stephen Monarch attend?

Stephen Monarch holds Associate Of Arts (Aa), Secondary Education And Teaching from Chandler/Gilbert Community College.

What skills is Stephen Monarch known for?

Stephen Monarch is listed with skills including Leadership, Customer Experience, Loan Servicing, Team Building, Policies And Procedures, Diversity And Inclusion, Banking, and Public Speaking.

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