Stephen Mongan Email & Phone Number

Ireland

Dublin

*Managing the credit & Collections function.*Developing and encouraging personal and professional growth.*Reporting weekly & monthly on KPI's to VP Finance.*weekly participation in wider Management meetings.*Forecasting Cash weekly monthly Quarterly.*Focus on maximising cash while minimizing bad debt.*Improving DSO giving context on its movement.*Strategic.

County Dublin, Ireland

- Leading a team of 5 AR collectors.- coaching, Developing and recognising.- Hosting regular 1 to 1's/performance reviews with my team.- Setting KPI & SLA's- Weekly, Monthly & quarterly reviews.- Reporting, Analysing & presenting on business and Cash collection performance indicators to senior stakeholders. - Weekly, Monthly & quarterly cash forecasting &.

Dublin, Leinster, Ireland

• Proactively Manage debt Collection on assigned portfolio of accounts
• Issuing of invoices and statements to clients using established guidelines, deadlines, procedures and process methodology
• Resolution of queries to facilitate payments from customers
• Prioritize and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
• Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts
• Preparing weekly reports Provide support to AR manager for credit control activities as required.

Dublin

• Ensuring accounts trade to terms – Veterinary accounts and Principle accounts
• Review Customer base and performance
• Risk Analysis
• Issue of monthly customer statements to customers
• Resolve customer account disputes
• Develop and maintain strong working relationships with customers

• Weekly travel to UK office for Accounts transition from UK to Rep of Ireland
• Collections
• Reducing aged debt
• Worked on 3 ledgers in the region of 1500 accounts including all major accounts during transition
• Worked on 700+ multi-currency accounts including 10 of the top 20 major accounts
• Reporting on aged debt

• System Testing during implementation stage of project (Bulgaria)
• Total two months travel to Bulgaria
• Liaising with SAP consultants on system solutions not catered for in standard package
• Assistance with change management
• End user training development for finance and delivery nationwide
• SAP Super user during Go Live

Ireland

• Updating monthly Forecast sheet
• Cash flow reporting
• Island of Ireland DD Preparation for Bank
• Island of Ireland Remittance Allocation
• Resolution of unpaid DD’s
• Updating/Balancing Cash book

• Credit and Debit posting
• General Ledger Postings
• Working to reduce outstanding moneys from account ledger/Collections
• Managed the collection of up to 3 Million of aged debt on one of Irelands largest FMCG distributors
• Cross-functional Customer Query Resolution
• Liaising with Relevant departments on collection issues

• Dealing with customer’s incoming calls, making cold calls, dealing in fax and e-mail to bring in new business while looking after current accounts
• Dealing with and dispatching orders, face to face sales, customer service and general administration work,
• Negotiation on specialised jobs
• Supervision of company production staff

Credit Managment, Diploma

(IICM) Credit Management

Computer & Electronic Engnr