Stephen Mongan Email & Phone Number

Ireland

Dublin

*Managing the credit & Collections function.*Developing and encouraging personal and professional growth.*Reporting weekly & monthly on KPI's to VP Finance.*weekly participation in wider Management meetings.*Forecasting Cash weekly monthly Quarterly.*Focus on maximising cash while minimizing bad debt.*Improving DSO giving context on its movement.*Strategic focus on collections process & team tasks.*planning.*Hiring and evaluation of individuals by regular check in's*evaluating areas of improvement.*systems testing and relationships with internal/external.Achievements.*Lowered DSO year in year over the past 4 years.*Current aging 90% + Monthly.*2022 - shortlist for Irish credit team if the year Awards.*2023 - winner of International Credit team of the year *2024 - Winner of Tech Credit team of the Year.

County Dublin, Ireland

- Leading a team of 5 AR collectors.- coaching, Developing and recognising.- Hosting regular 1 to 1's/performance reviews with my team.- Setting KPI & SLA's- Weekly, Monthly & quarterly reviews.- Reporting, Analysing & presenting on business and Cash collection performance indicators to senior stakeholders. - Weekly, Monthly & quarterly cash forecasting & reporting on final position- Ensuring DSO is performing in line with expectations & forecast anticipated DSO with combined cash and billings forecast.- Analyse best possible DSO for the business to add weight to the understanding of collections performance.- implementing and tracking by way of AR Dashboard metrics such as DBT, CEI, AR Aging buckets & ADD.- Systems projects & process improvements.- Recruitment of staff. - Approving refunds, write offs & adjustments.- Ensuring team post banks daily and Disputes are being driven to a resolutuon.- Approving holiday requests.- Driving a positive culture.- liasing with Billing sales and financial accountants.

Dublin, Leinster, Ireland

• Proactively Manage debt Collection on assigned portfolio of accounts• Issuing of invoices and statements to clients using established guidelines, deadlines, procedures and process methodology• Resolution of queries to facilitate payments from customers• Prioritize and manage a challenging workload whilst maintaining a high level of customer service and satisfaction• Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts• Preparing weekly reports Provide support to AR manager for credit control activities as required.• Escalation and follow through of any issues occurring.• Collections systems project completed with successful testing, training and roll out.

Dublin

• Ensuring accounts trade to terms – Veterinary accounts and Principle accounts• Review Customer base and performance• Risk Analysis • Issue of monthly customer statements to customers• Resolve customer account disputes• Develop and maintain strong working relationships with customers• Reporting on metrics (KPI’s) at senior level• Manage customer accounts in arrears • Bank reconciliation & SEPA transfers• Mid-month & month end liaising with AP on Contras and ensuring supplier payments are in line with their debtor accounts• Driving Debt meetings and reporting on previous month • Prepairing financial debt reports for monthly managment pack and presenting same to senior managment and Key account Managers• Weekly Transactional Sales/rebate & Vat reports • maintaining strong working relationships with the Sales/Commercial function• Multi-tasking with high volume of collections over 2 ledgers with other mentioned responsibilities

• Weekly travel to UK office for Accounts transition from UK to Rep of Ireland• Collections• Reducing aged debt• Worked on 3 ledgers in the region of 1500 accounts including all major accounts during transition• Worked on 700+ multi-currency accounts including 10 of the top 20 major accounts• Reporting on aged debt• High volume account reconciliation and reporting• Ensuring any unallocated cash is posted • Working to KPI & month end percentage Targets• Dispute resolution• Working in Euro & GBP Currencies • Using SAP,BI Financial reporting tool, Click view Financial reporting tool & Info path on a daily basis

• System Testing during implementation stage of project (Bulgaria)• Total two months travel to Bulgaria• Liaising with SAP consultants on system solutions not catered for in standard package • Assistance with change management • End user training development for finance and delivery nationwide• SAP Super user during Go Live

Ireland

• Updating monthly Forecast sheet• Cash flow reporting • Island of Ireland DD Preparation for Bank • Island of Ireland Remittance Allocation• Resolution of unpaid DD’s• Updating/Balancing Cash book • Leasing daily with Bank

• Credit and Debit posting• General Ledger Postings • Working to reduce outstanding moneys from account ledger/Collections• Managed the collection of up to 3 Million of aged debt on one of Irelands largest FMCG distributors• Cross-functional Customer Query Resolution • Liaising with Relevant departments on collection issues

• Dealing with customer’s incoming calls, making cold calls, dealing in fax and e-mail to bring in new business while looking after current accounts• Dealing with and dispatching orders, face to face sales, customer service and general administration work, • Negotiation on specialised jobs • Supervision of company production staff

Credit Managment, Diploma

(IICM) Credit Management

Computer & Electronic Engnr