Stephen Moseley Email and Phone Number

• Directed warehouse operations supporting 40 accounts, generating over $7 million in annual sales.• Designed and executed optimal workflow procedures for two distinct warehouse locations.• Crafted and oversaw the complete order fulfillment process to facilitate production line expansion, projected sales growth, and streamline inventory management.• Managed the entire logistics process, including overseeing receiving, storage, distribution, delivery routes, and proactively resolved potential problems. Maintained precise records, enforced strict quality control, and analyzed weekly reports to ensure prompt, high-quality service for all accounts.• Conducted weekly team briefings to align sales representatives and delivery teams with field requirements, collaborating with team leaders to develop action plans addressing store needs, staffing expectations, and product rollouts.• Achieved 15% reduction in costs due to optimization of route schedules and labor utilization.

• Serviced a portfolio of 22 diverse customer accounts, including corporate and independent retailers.• Orchestrated vendor training and partnered with store managers to pinpoint sales opportunities, enhance deli-staff proficiency, and elevate customer satisfaction.• Executed inventory assessments, generated product orders, and diligently monitored product quality, presentation, and customer service to uphold Boar’s Head excellence standards.

• Directed the successful operation of 5 restaurants, maintaining consistent quality and service across all locations while cultivating superior customer experiences and maximizing profitability.• Developed and implemented a strategic business plan, leveraging internal reports, customer feedback, and team meetings to surpass franchise store targets that led to 10% sales growth and 15% improvement in 5-star customer satisfaction scores.• Attained the highest level of recognition for Operation Audit scores, achieving an average score of 92%, reflecting commitment to operational excellence and adherence to company standards.• Hired, developed, and advanced 3 Restaurant General Managers and 20 Shift Managers during tenure, highlighting proficient talent identification while fostering a culture of growth.

• Oversaw all aspects of store operations, including sales, customer service, inventory control, and team training and advancement.• Coordinated large-scale commercial painting projects with individual project values exceeding $100,000, overseeing the process from conception to completion, and served as the central liaison for contractors and vendors.• Led the development and execution of annual business plans, driving strategic initiatives that resulted in exceeding sales targets and achieving up to $90,000 in new account sales annually.• Consistently surpassed sales targets, and achieved up to 24% sales growth in key categories, while demonstrating strong financial acumen, effectively managing expenses, and providing exceptional customer service.