Stephen Mosley

Stephen Mosley Email and Phone Number

IT Support Specialist & Operations Manager | Driving Customer Satisfaction and Operational Excellence
Stephen Mosley's Location
Detroit, Michigan, United States, United States
Stephen Mosley's Contact Details

Stephen Mosley work email

Stephen Mosley personal email

n/a
About Stephen Mosley

Stephen Mosley is a IT Support Specialist & Operations Manager | Driving Customer Satisfaction and Operational Excellence.

Stephen Mosley's Current Company Details

IT Support Specialist & Operations Manager | Driving Customer Satisfaction and Operational Excellence
Stephen Mosley Work Experience Details
  • Teksystems
    Customer Service Representative
    Teksystems Feb 2024 - Jul 2024
    Assisted customers by addressing inquiries and resolving concerns promptly.Delivered exceptional customer service, maintaining high customer satisfaction rates.
  • Miniso
    Store Manager
    Miniso Sep 2023 - Feb 2024
    Led daily operations, ensuring efficient store functioning and financial success.Managed recruitment, training, and staff performance, increasing productivity by 15%.Controlled inventory levels, ensuring stock accuracy and minimizing loss.Improved sales by 20% through the implementation of effective marketing and customer service strategies.
  • Morley Companies, Inc. - General Motors
    Customer Service Representative (Remote)
    Morley Companies, Inc. - General Motors Jun 2023 - Oct 2023
    Developed detailed case assessments for vehicle concerns, providing comprehensive reports to analysts.Maintained high customer satisfaction through accurate, empathetic communication across multiple channels.
  • Intuit
    It Support Specialist
    Intuit Sep 2022 - Sep 2023
    Resolved technical issues, increasing client satisfaction by 30%.Managed customer interactions efficiently, providing solutions for data, system, and user input errors.
  • Dynamic Bdc
    Concierge Agent
    Dynamic Bdc Jul 2020 - Sep 2022
    Delivered personalized guest experiences, improving guest satisfaction and repeat business.Coordinated with various departments to ensure smooth service delivery.
  • Wing Snob
    Store Manager
    Wing Snob May 2019 - Jul 2020
    Managed daily operations, including cash handling, inventory management, and staff supervision.Increased daily sales by 10% through enhanced customer engagement strategies.Successfully reduced inventory loss by implementing stricter control measures.

Stephen Mosley Education Details

  • Henry Ford College
    Henry Ford College
    Computer Science

Frequently Asked Questions about Stephen Mosley

What is Stephen Mosley's role at the current company?

Stephen Mosley's current role is IT Support Specialist & Operations Manager | Driving Customer Satisfaction and Operational Excellence.

What is Stephen Mosley's email address?

Stephen Mosley's email address is sm****@****ord.com

What schools did Stephen Mosley attend?

Stephen Mosley attended Henry Ford College.

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