Stephen Muharsky Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Directed the implementation of a company-wide security update, coordinating with stakeholders to upgrade 280 business-critical applications with zero down-time.
• Enhanced organizational security, replacing existing internal authentication system with CyberArk Privileged Access Management.
• Led the migration of on-premise infrastructure to AWS Cloud, refactoring legacy applications to a microservices architecture using Lambda serverless functions and EBS automatic scaling, reducing overhead.
• Automated system deployments using CloudFormation, significantly reducing manual effort.
• Implemented monitoring and logging solutions using AWS CloudWatch and Elasticsearch, increasing system reliability and reducing troubleshooting time.
• Provided on-call support for Kafka production deployments at RBC Wealth Management.

Toronto, Ontario, Canada

• Generated over $175,000 in net-new revenue within a 10-month period, operating in a start-up environment within the real estate marketing industry.
• Managed entire sales cycle from prospect identification to deal closure, including targeted outreach, meeting bookings, product presentations, and negotiations.
• Implemented Octopus CRM LinkedIn Outreach Automation Tool, boosting prospects messaged by 50%, and leading to more high-quality leads and booked meetings.

London, Ontario, Canada

• Conducted over 100 product demonstrations to prospective clients, showcasing the business advantages of Curabit’s AI chat and analytics service.
• Acted as the technical lead during sales discoveries, providing support and explaining integration options within clients’ existing infrastructures.
• Maintained high customer satisfaction by managing the technical team to promptly address incidents within a 24-hour response window and ensuring successful completion of our 2-week integration timeline.

Tulum, Quintana Roo, Mexico

• Worked as a tour salesperson in Tulum, Mexico for 6 months, consistently meeting sales targets through active engagement and persuasive selling.
• Leveraged fluency in Spanish, English and Russian to effectively communicate with a diverse customer base, building rapport and trust quickly.
• Developed a deep understanding of attractions, nightlife and restaurants in the Riviera Maya region, providing customers with tailored recommendations.

London, Canada Area

• Participated in Linguistics Research Project, studying the evolution of the Chipilino Venetan Dialect in Mexico.
• Collected data from project participants, categorizing it according to their proficiency level.
• Conducted data analysis using R, helping identify trends, outliers and mistakes in collected data.
• Edited and proofread professor's academic work for grammar and style, ensuring clarity and coherence.

Toronto, ON

• Screened and prioritized client calls to assess their legal needs, ensuring efficient and effective communication with attorneys.
• Coordinated lawyers' work itineraries and scheduled meetings, optimizing time management and streamlining daily operations.
• Catalogued, digitized, and organized tens of thousands of physical documents, improving document retrieval and enhancing the firm's record-keeping system.

London, ON

• Developed and wrote engaging social media posts and articles to promote the organization's mission, keep non-profit funders informed, and increase community awareness.
• Managed the organization's website using a CMS, performing manual HTML/CSS edits to ensure content accuracy and visual appeal.
• Coordinated with internal teams to align social media strategies with the organization's objectives and fundraising goals, enhancing overall campaign effectiveness.
• Assisted in planning and executing fundraising and educational events, supporting the organization’s mission to empower women through probiotic yogurt social enterprises.

Toronto, Canada Area

• Preparation of various coffee related beverages.
• Constant multi-tasking and crowd management.
• Promotional selling of retail items.
• Cash register management.
• Listing and performing multiple tasks during shifts.
• Daily recording of service and store quality

Toronto, Ontario, Canada

• Rank: Warrant Officer Second Class at 618 York RCAC Squadron
• 3 Years Effective Speaking
• General Training Summer Course – Camp Borden Ontario Summer 2012
• Survival Training Summer Course - Camp Trenton Ontario Summer 2013
• Lead activities, instructing evaluated lessons, exams, weekly cadet parade nights and special training days.
• Volunteer Activities: Fundraising for Royal Canadian Legion, Community Clean Ups.