Stephen Nick Email & Phone Number

United States

Atlanta, Georgia, United States

• Reported directly to the Director of Multi-Family, responsible for managing a portfolio of 125 existing accounts with $4 million in revenue.
• Supervised and supported account managers to deliver solutions to meets clients needs.
• Developed and executed account and territory planning, identifying and prioritizing opportunities and developing clients-valued solutions to ensure client satisfaction.
• Developed positive working relationships with all client touch points.
• Maintained client relations by providing ongoing communication and problem resolution.

Atlanta, Georgia, United States

• Strengthened the overall consumer retail experience through strategic planning, visual merchandising and customer engagement.
• Coached store associates to better their understanding of product placement, and visual merchandising techniques in order to create artistically inspired product displays and focal points throughout the store.

Greater Atlanta Area

• Partnered with adidas Brand Managers to strategically plan the rollout of product launches, seasonal selling initiatives and marketing campaigns throughout the Southeast market. Created weekly and quarterly reports.
• Selected as the North American representative to collaborate with global senior counterparts to prepare and execute the 2018 Global Brand Conference at adidas global headquarters in Herzogenaurach, Germany.
• Led 18 employees (Field Agents) in seven states, FL., GA., NC., SC., TN., MO., KY., focused on experiential marketing, visual merchandising, promotional events and product knowledge resulting in increased sales and.
• Developed national instruction manuals & trainings focused on successful customer engagement, seasonal selling campaigns & priorities, client & competitor product knowledge and employee skill development.
• Identified market trends, key selling products, associate & consumer feedback, campaign marketing effectiveness and areas of opportunities within the field marketing program resulting in overall project success and.
• Increased adidas sales by 25% through development of brand relationships with store management in over 300 stores including Dicks Sporting Goods, Macys, Academy Sports and Foot Locker Inc..

Seattle, WA. & Fort Lauderdale, FL.

• Called on key accounts to ensure premium brand presence though visual merchandising and product story-telling. Utilized knowledge of local markets to increase sales and retail experiences of the consumer through.
• Led the project lifecycle of over 200 shop-in-shop installations nationwide, resulting in improved fixture build outs, product placements and in-market brand presence.
• Built effective internal partnerships with clients, venders, in-store management teams leading to increased sales by 35% and improved brand awareness by 85%.
• Hosted in-store tech clinics to increase associate brand knowledge on new product technology increasing sales on average of 75% during product launch weekends.
• 2014 Employee of The Year.

Seattle, WA.

- Created in-store brand influencers through product trials and swag give-aways- Hosted in-store tech clinics to educate and train associates on product technology - Gathered insight on key selling items, sales and customer feedback- Executed premium product presentation developed by the adidas visual excellence team

Seattle, WA.

- Serviced multiple accounts to maintain premium presentation of dozens of products which focused on improving customer interactions across of platforms.- Increased brand awareness through POP placement, planograms & store resets, IRC placements and audits.

- Hired and trained staff to deliver excellent service.- Created weekly schedules- "Key Holder" with opening and closing responsibilities such as opening registers and cash drawers, batching closing financial reports and stocking 4 service areas.- Created events and fundraisers and DJ's which attracted larger crowds on a weekly basis as well as key holidays.

Seattle, WA.

- Organized, coordinated and managed the recruitment and training of over 200 individual and group volunteers for roles such as mentors, housing facilities managers, catering and food donations and vocational internships - Maintained a complete and updated volunteer database and created monthly reports which highlighted the services provided and overall.

Bachelor Of Applied Science (B.A.Sc.), Health Science

Activities and Societies: Junior Varsity Soccer Varsity Diving

Massge Practitioner, Massage

Completed an intensive 12 month Massage Therapy certification, focusing on Anatomy & Physiology, Kinesiology, Pathology and clinical.