- Led design projects for client education systems, collaborating closely with development team to ensure seamless functionality and backend integration.- Implemented and managed education dashboard development projects for multiple clients simultaneously, coordinating with the development team to ensure successful delivery.- Solicited and acted upon user feedback from principals, teachers, and tech specialists, driving iterative improvements to client systems for enhanced usability and performance.- Maintained client relationships, from initial meetings and proposal submissions to ongoing project management, hours tracking, and invoicing.

- Designed and executed a remote user research study for a client interested in understanding individuals’ desires and interests in data compensation and necessary features for implementation.- Conducted research using both a survey and card sorting activities for qualitative and quantitative data analysis.- Compiled findings into a written research report and detailed recorded video presentation for stakeholders.

- Examined how citizen input was moving through Michigan’s capital city and making it to the appropriate government department through interviews and comparative analysis.- Identified root causes for citizen and employee confusion that leads to concerns and issues being transferred to the wrong city department.- Assisted with critical technology and data-based initiatives within the city.

A collaborative project with the University of Michigan Info Lab and NBCUniversal.-Explored different avenues CNBC could take in the development of an Amazon Alexa Skill that would serve the financial needs of millennials.-Conducted both user research and research in financial planning and millennial financial habits.-Designing a voice assistant prototype based on user feedback and research findings.

- Developed a prototype of a web-browser extension and website to assist with shopping and cooking with local produce and ingredients.- Conducted competitive analysis, ideation, personas, and user testing in order to produce a final prototype.

As an intern at the Detroit Institute of Arts I worked closely with a team in the process of transferring the Museums collection of over 60,000 pieces into a digitally accessible space. My duties included editing and transferring descriptions and essays of pieces that had been published physically into digital platforms, and conducting research for an Online Scholarly Catalogue.