Stephen Nolt Email & Phone Number

Harrisburg, Pa, Us

Lancaster, Pennsylvania, United States

Troubleshoots complex customer issues exercising independent judgment in selecting methods, techniques and evaluation criteria to create viable customer solutions.Demonstrates vision, creativity, technical engineering expertise, business acumen.Takes ownership of the complete system solution, which encompasses RA, third-party, as well as user aspects, not only the individual components. Handles escalations that involve interfacing with other products outside of their core area and are recruited to assist other groups.Collaborates with other functions/ Business Units as needed, to ensure the customer needs are being met. Determines methods and procedures on new or special assignments and may coordinate the activities of others.Capable of working closely with customers to gather information and is able to analyze critical data to create viable solutions to customer's problems. Develops customized processes and procedures to satisfy customer requirements.Provides technical/ commercial feedback internally and externally to enhance Rockwell’s value to customer.Applies basic application specific knowledge when troubleshooting complex customer issues. Takes ownership of goals/activities and manage in disciplined way. Fosters a positive work environment that challenges and mentors engineers.

York, Pennsylvania

Provides application support to customers who have a critical application and require Rockwell Automation to augment their expertise or completely take on support of their application. Responds to situations where first-line product support has not isolated or fixed the malfunctioning equipment, their application or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. May be involved in some small application design, testing and install. Will be required to travel to customer site for contract initiation / startup and gaining knowledge on the customer’s application in preparation for supporting the customer. Will also participate in on site annual update meetings to recap the previous year’s technical challenges as well as help to present the value our services bring to the customer. The Application Support Engineer will be a member of several designated teams supporting multiple customers. They will establish relationships with each customer and become a trusted advisor to that customer. They will be the point of contact for ongoing issues and will work closely with their team and the customer to consult and drive issues to resolution. The Application Support Engineer will be expected to keep the customer informed of progress at all times and set the appropriate expectations with the customer.

Yor/Phi

The Solutions Consultant is a developing leadership position within the Customer Support & Maintenance (“CSM”) organization focused on Field Labor. The position will work closely with the sales and delivery teams to drive the proposal process. The position will include proposal writing and estimating using a customer centric selling model, in a competitive, consistent, timely and efficient manner to achieve the given business objectives. The position combines significant elements of Sales, Engineering, and Project Management. This position will fill project management duties as required.

York, Pennsylvania Area

Provide Technical support to Customers & Sales Team, Supporting our Integrated Architecture.

Ssb Mequon

Electrical Engineer, Programmer, System Designer.

York, Pennsylvania Area

System Design and Onsite Start up & Project manager,

High School

Education record