Stephen Nzuki Email & Phone Number

Kenya

As a research consultant I have worked on targeted research producing final analysis and key findings. My area of expertise being report writing project presentations and excellent communication skills my colleagues as well as my clients can speak out on the same.

Kenya

• Coordinate, manage and monitor the workings of various departments in the organization.• Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well-being of the company.• Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and… Show more • Coordinate, manage and monitor the workings of various departments in the organization.• Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well-being of the company.• Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.• Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.• Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.• Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.• Manage customer support. Plan and support sales and marketing activities.• Liaise with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. Show less

Kenya

• Facilitate learning and supervision• Serve as a special project coordinator to help senior hospital managers strengthen basic structures and systems that engage staff at all levels, while promoting continuous quality improvement• Be responsible for monitoring action plans for specific initiatives, managing project teams, and monitoring key project indicators.• Collaborate with other faculty members and program staff to facilitate in-service training and other… Show more • Facilitate learning and supervision• Serve as a special project coordinator to help senior hospital managers strengthen basic structures and systems that engage staff at all levels, while promoting continuous quality improvement• Be responsible for monitoring action plans for specific initiatives, managing project teams, and monitoring key project indicators.• Collaborate with other faculty members and program staff to facilitate in-service training and other initiatives to build management capacity across hospitals• Provide guidance in the development of local staffing to support sustainable program growth Show less

Taveta

• Ensure that pre-established scope of work, study protocol, and regulatory requirements are followed. • Assist investigators in project implementation planning • Coordinate logistics of data collectors training and to assist in conducting the training. • Coordinate and supervise the recruitment of research participants by data collectors, as appropriate. • Perform regular site visits to ensure study procedures are being followed, to provide supportive supervision to data… Show more • Ensure that pre-established scope of work, study protocol, and regulatory requirements are followed. • Assist investigators in project implementation planning • Coordinate logistics of data collectors training and to assist in conducting the training. • Coordinate and supervise the recruitment of research participants by data collectors, as appropriate. • Perform regular site visits to ensure study procedures are being followed, to provide supportive supervision to data collectors and to identify obstacles to implementation. • Oversee and coordinate data collectors/interviewers. • Provide reimbursement to study participants and maintain accurate records of disbursements and balances • Responsible for maintaining record-keeping systems and procedures. • Report activities, progress and study-related events/problems to study investigators. • Perform other related duties as assigned. • Conduct all health facility supervisors/managers and other policy level interviews Show less

Nairobi

• Financial and market research for Korean businesses and teams within KOTRA• Assisting the Senior Research Analyst in developing research proposals and undertaking analysis of a number of products.• Responsible for maintaining good relationships with vendors and obtaining appropriate information in developing forecasting models.• Conducting financial assessments for suppliers and industries in South Korea.• Responsible for evaluating and identifying potential suppliers in Kenya… Show more • Financial and market research for Korean businesses and teams within KOTRA• Assisting the Senior Research Analyst in developing research proposals and undertaking analysis of a number of products.• Responsible for maintaining good relationships with vendors and obtaining appropriate information in developing forecasting models.• Conducting financial assessments for suppliers and industries in South Korea.• Responsible for evaluating and identifying potential suppliers in Kenya for Korean Products.• Responsible for conducting market research and generating business strategies that enable Korean businesses penetrate into the Kenyan market.• Providing consumer perspective and insight concerning Korean products.• Transforming data from market research into clear marketing recommendations.• Project management and client management. Show less

• Provide prompt and courteous service to Safaricom customers and actively taking the opportunity to cross sell other company’s products.• Proactively address cycle times for customer service processes while escalating issues and following up, where necessary, with the requisite departments• Detecting and informing management of any discrepancies in the CRM processes and procedures to ensure the uniformity of documentation and training • Maximization of uptake of products by… Show more • Provide prompt and courteous service to Safaricom customers and actively taking the opportunity to cross sell other company’s products.• Proactively address cycle times for customer service processes while escalating issues and following up, where necessary, with the requisite departments• Detecting and informing management of any discrepancies in the CRM processes and procedures to ensure the uniformity of documentation and training • Maximization of uptake of products by existing and new customers through lead generation, cold calling and database mining.• Collecting and submitting feedback regarding new and existing products and services. • Detecting and averting money laundering activities and research into methods of preventing and reducing the same Show less

Master Of Business Administration, Marketing

Bachelor Of Arts, Social Science

Activities and Societies: Kenya Model United Nations (KMUN)