Stephen O. Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

I joined White Cap as they were divesting from HD Supply, and I was proud to be part of one of the best IT teams in the southeast and excited to begin our new journey. I managed several towers including Backup/Storage/Datacenter Operations/DR, Citrix/VDI/NetScaler. Oracle DBA/SQL DBA, as well as Virtualization/Cloud/Windows/Linux/Active Directory•Lead the Infrastructure portion of our IT separation of White Cap ($2.5B) from the HD Supply group of companies while also managing the IT integration of the Construction Supply Group (CSG)•Our Team, stood up 2 Datacenters, moved 300 Applications within 14 months while building a team during the COVID Pandemic•Worked to integrate the CSG Group Data Centers that had over 300 servers from their own integration journey•Stabilizing the teams, datacenters, and infrastructure, to build new capabilities and increase the speed of integration•Established and nurtured a greenfield IT organization (Spinoff with TSA), providing strategic guidance and direction to ensure a successful launch and implementation of new technology systems•Lead the migration of a Datacenter into the public cloud (Azure and OCI) in roughly four months. A fast-tracked project that implemented best practices for cloud governance, cost optimization, and performance monitoring, resulting in significant savings and improved service quality•Responsible for SG&A >5.5M and a team of 34 FTE’s plus two MSP’s with a team of 50 that scales up as needed•Developed/defined new processes to optimize operations, leading to increased efficiency, reduced costs, and improved quality of work resulting in $2.4M in cost savings over 2 years. Additional in-flight projects with another $2M+ savings / cost avoidance•Acted as a mentor/coach to teams, fostering a culture of collaboration and continuous learning, resulting in improved employee engagement and productivity•Provided critical support in the acquisition of 22 companies, ensuring seamless integration and alignment

Orlando, Florida Area

I joined the Core and Main team as they were divesting from HD Supply. Lead the separation and implementation of the technology strategy as well as the design, resource planning, budgeting and operational initiatives overseeing the separation. This was a smaller scrappy team, that was excited to build an organization from the ground up.- Managed 9 direct reports across 4 teams - Microsoft Services/Server Engineering/DBA/Desktop Engineering- Encouraged teams to embrace innovation and automation, resulting in improved processes and operations, increased efficiency, and cost savings for the company.- Supported the successful integration of 9 new acquisitions within a 3-year period.- Building trust with field associates by listening and acting on appropriate items delivering productivity enhancements to better the usability and functionality of the systems- Developed strategic plan for growth and renewal of key systems and collaborating with key vendors.- Decommission and invest in new technologies to build and maintain a hardware, software and infrastructure that meets the requirements of the business and end users, is highly reliable and available.- Facilitate the continuous improvement of IT processes, compliance, policies, and procedures for ensuring that applications, systems and assets are safeguarded.- Reduced year over year expenditures by through reduction in licensure, maintenance, and innovative technologies

Orlando, Fl

Promoted to forge strong partnerships with business leaders, driving alignment between business goals and IT objectives, and ensuring IT operations were aligned with the overall company strategy. - Directed resource planning, budgeting and operational initiatives across HD Supply’s 13 lines of business around windows server administration, Linux Engineering, Storage and Backup groups managing 8 team members and 11 offshore professionals with a multi-million dollar operating/capital budget. - Oversaw and managed the core Microsoft infrastructure - Messaging, Mobility, RightFax, FIM, NPS, BIND, FTMG.- Built and maintained a hardware, software and infrastructure that meets the requirements of the business and end users across a wide variety of hardware and software stacks.- Established quality assurance processes, documentation and standards improving internal processes and productivity. - Directed the implementation of complex applications that combined processes with technology to achieve high performance and efficiency including grid control and database software automation tools.- Facilitated the continuous improvement of IT processes, compliance, policies and procedures for ensuring that applications, systems and assets are safeguarded.- Reduced year over year expenditures through reduction in licensure, maintenance, and innovative technologies

- Established quality assurance processes, documentation and standards improving internal processes and productivity. - Designed and executed the migration to Azure and O365 for 13k users.- Provided support for various technologies - Exchange, Mobility, RightFax, FIM/MIM, BIND, AD, Skype 4B, Men and Mice, ADLDS, Self Service Portal, ADFS, EMA Journaling, AD PKI, File Services, SCCM, WSUS, SCOM, and Office Web Apps - Consolidated 7 RightFax environments into one cluster.- Successfully migrated 3 legacy AD forests, ensuring seamless integration and enhanced security posture for the organization - Served as the SME for Exchange, OCS/Lync, Skype for Business, and Airwatch.- Collaborated with cross-functional teams to facilitate Mergers and Acquisitions, ensuring the seamless integration of IT systems and technology.

- Enterprise Exchange / Active Directory Support- Responsible for planning, testing, tuning, configuration and setup of Microsoft Exchange architecture in a multi site environment- Experience in large scale domains and forests (65,000+ mailboxes 75,000+ user accounts)- Troubleshoot, patch (deploy and testing), care and feeding of Exchange- Project work for carve ins / outs- Largest Microsoft AD forest in the world- Exchange Disaster recover yearly test

MetLife)Responsible for 250 Servers in 8 locations around the world, AD for 3 Forests, Users Accounts, Site replication, WINS, DNS, DHCP, ISA, Castelle Fax Servers and SMS ServersMaintained Active Directory for 3000 + users in 3 ForestsCompiled a technical handbook for all server related builds that included a planning guide, ordering, setup, installing and configuring, as well as security related information to lock down the buildsMeet or exceeded 99.8% uptime according to SLA's.Maintained SMS server for 3 Active Directory forests

Responsible for all budgeting, planning, purchasing and forecasting for IT departmentSupervise and manage IT StaffCreated Computer and Network Use PolicyDesigning, configuring, and troubleshooting a 230 phone VoIP phone system in a multi-site environmentManage 15 Windows 2000/2003 servers, including 2 Exchange servers, 2 SQL Servers, SMS 2003, ISA 2004, and IIS web servers over several sites that consist of fiber, wireless, and frameResponsible for 2 Domains, including user accounts, resources, computer accounts, and site replication

Configured GOP's for desktop security and folder redirectionMigrated from Exchange 5.5 to 2000 and 2003. Set up front end-back end configuration. Responsible for 2 Exchange servers in 2 different AD Domains along with OWA and Active Sync Exchange for mobile devicesSet up and administer EMC SAN that is shared among 5 servers. SQL and Exchange databases reside on this SANSet up and maintain a 250 device SMS 2003 site along with Microsoft training on SMS Server 2003. Also using the patch management add-on feature to do our Microsoft updatesSetup, configure and maintain all network devices and tasksSetup, maintain, and monitor firewalls.Create and maintain backup and rotation plan

Managed company with a staff of 5 including Accounts Receivable, Accounts Payable, Payroll and Performance reviewsDelegated work between staff with up to 60 clientsDesigned, configured, troubleshoot small and large networksDesigned and supported Exchange (2000, 2003), ISA (2000, 2004), Active Directory, printers, GOP, Antivirus, Scripts, RIS, RAS, and VPN'sConfigured and maintained Switches and RoutersClients ranged from local schools and governments to private companiesMicrosoft Certified Partner

Bachelor'S Degree

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