Stephen Oderinde Email & Phone Number

Lagos, Nigeria

• Attained the “Second Best Employee Award” in 2021, owing to 4-star customer feedback and company yearly staff assessment.• Resolved disputes between different departments and staff members through problem-solving skills.• Successfully increased the company’s sales activities• Maintained high customer satisfaction scores by rendering quality services.• Trained, led and developed several sales teams, which produced exceptional results.• Introduced “daily quick connect meetings,” which brought about both employee and customer recognition with high efficacy.• Manage and monitor all customer related operational issues.

Lagos, Nigeria

• Attained the “Best Employee Award” in 2019, 2016, 2014, owing to 5-star customer feedback and company yearly staff assessment.• Attained the “Best Behaved Staff Award” in 2012, owing to excellent work ethics.• Introduced core office systems, which resulted in increased efficiency of work processes.• Scheduled monthly meetings and a large annual event.• Streamlined office workflow by organizing files and records.• Set up a core system to organize incoming mail which eliminated distribution hurdles completely.• Decreased office supplies cost by switching from an expensive supplier to a cheaper one that offered the same quality.• Streamlined the client scheduling system, resulting in increased communication between the office and clients.

Lagos, Lagos, Nigeria

• Helped new staff members to adjust to the new office environment quickly.• Expert in handling phone calls• Provide preliminary information to customers• Maintain databases and filing systems• Successful coordinate of appointments and meetings• Manage correspondence• Provided backup support to other departments.

Lagos State, Nigeria

• Computer and Electronic Data Processing Technology.• Presentation Graphics Technology.• Document Processing System.• Communication Systems.

Bachelor Of Science (B.Sc.), Business Administration

Bachelor Of Science (B.Sc.), Business Administration