Stephen Owuor Email & Phone Number

Nairobi County, Kenya

 Itinerary Planning and Optimization: Design travel itineraries that maximize client satisfaction while considering factors like distance, time, and client preferences.  Transportation Management: Arrange transportation services for clients, including booking flights, trains, buses, rental cars, or private transfers, ensuring they align with clients' schedules and preferences.  Inventory Management: Coordinate with hotels, airlines, and other service providers to ensure availability… Show more  Itinerary Planning and Optimization: Design travel itineraries that maximize client satisfaction while considering factors like distance, time, and client preferences.  Transportation Management: Arrange transportation services for clients, including booking flights, trains, buses, rental cars, or private transfers, ensuring they align with clients' schedules and preferences.  Inventory Management: Coordinate with hotels, airlines, and other service providers to ensure availability and proper allocation of travel services, such as accommodations and tickets.  Documentation and Compliance: Prepare all necessary travel documentation, including tickets, visas, and travel insurance, ensuring compliance with relevant regulations and client requirements.  Customer Service: Act as a point of contact for clients, providing assistance with travel-related inquiries, offering recommendations, and resolving any issues or concerns that may arise during their journey.  Cost Analysis and Budgeting: Monitor travel costs and expenses, negotiate rates with service providers, and identify cost-effective solutions to meet clients' travel needs within budget constraints.  Risk Management: Anticipate potential travel disruptions, such as flight delays or cancellations, and implement contingency plans to minimize inconvenience for clients, ensuring they are informed and supported throughout their journey.  Communication and Coordination.  Technology Utilization: Utilize travel management software and booking platforms to streamline reservation processes, track travel arrangements, and provide clients with real-time updates on their travel plans.  Emergency Response: Develop and implement emergency response protocols to address unforeseen events, such as natural disasters or medical emergencies, ensuring clients' safety and well-being while minimizing disruptions to their travel plans. Show less

Abu Dhabi Emirate, United Arab Emirates

Developed viable work schedules to conserve energy usage, leading to a transition of facilities into green zones.Maintained repair and maintenance uptime, collaborating with contractors to ensure operational efficiency.Devised and implemented maintenance cost reduction plans, resulting in a 2% decrease in costs.Optimized operational flow through meticulous work ticket management for both staff and contractors.Instituted stringent internal controls through account reconciliation

Dubai, United Arab Emirates

Facilities Administration:Oversee the facilities' upkeep, security, and safety.Organize facility-related services including cleaning, upkeep, and repairs with outside providers.Verify that health and safety laws are being followed.Management of Operations:Optimize and optimize operating procedures to boost effectiveness and output.Create and execute operational guidelines and protocols.To pinpoint areas in need of improvement, track and evaluate important operational… Show more Facilities Administration:Oversee the facilities' upkeep, security, and safety.Organize facility-related services including cleaning, upkeep, and repairs with outside providers.Verify that health and safety laws are being followed.Management of Operations:Optimize and optimize operating procedures to boost effectiveness and output.Create and execute operational guidelines and protocols.To pinpoint areas in need of improvement, track and evaluate important operational data.Group Headship:Oversee and lead a group of operations and facilities employees.Hold frequent training sessions to make sure employees are prepared to carry out their duties.Encourage a cooperative and upbeat work atmosphere.Management of Budgets:Create and oversee budgets for costs associated with operations and facilities.Find ways to cut expenses without sacrificing quality. Show less

Dubai, United Arab Emirates

Outsourced Security Services: Access control, CCTV monitoring, security personnel, and emergency response to ensure the safety and protection of the facility and its occupants hence reducing the cost of direct hiring.Streamlined Reception and Concierge Services: Front desk management, visitor management, mail handling, and other administrative support services by improving customer response uptime.Introduced environmentally-friendly Pest Control means: Measures to prevent and… Show more Outsourced Security Services: Access control, CCTV monitoring, security personnel, and emergency response to ensure the safety and protection of the facility and its occupants hence reducing the cost of direct hiring.Streamlined Reception and Concierge Services: Front desk management, visitor management, mail handling, and other administrative support services by improving customer response uptime.Introduced environmentally-friendly Pest Control means: Measures to prevent and control pests, such as insects, rodents, and other unwanted animals, to maintain a hygienic environment.Outsourced Landscaping and Grounds Maintenance services: Maintenance of outdoor spaces, including gardening, lawn care, landscaping, and upkeep of green areas. This reduced the maintenance costWaste Management: Collection, segregation, and disposal of waste in an environmentally responsible manner.Housekeeping Services: Introduced environmentally friendly cleaning chemicals. Preparing annual PPM program, creating and managing SLAs for both hard and soft servicesNegotiated the best contracts for all suppliers and service providers Show less

Dubai, United Arab Emirates

• Charged with planning, deploying and conducting security operation audits • Assessing security risks and how to prevent them.• Management of facilities including security and housekeeping works• Monitor and oversee work by staff and contractors• Keeping Security and housekeeping records• Writing, tracking and updating security and Housekeeping reports• Customer service and Staff training

Nairobi, Kenya