Stephen Klem Email & Phone Number

Arlington, Virginia, United States

•Assisted customers in determining most suitable products for their pets- Conversed with and inquired customers about their pet's situation to understand its exact needs- Explained specific features of product options to customers- Identified benefits and drawbacks of individual items, models, and brands•Utilized training, knowledge, and experience to directly satisfy customers•Helped pets properly fit into gear worn for test trials•Stocked and tidied store sections to maintain accessibility of supply•Processed purchases, returns, and exchanges at register•Answered telephone calls with sufficient responses to customer and company inquiries•Fulfilled and checked-out online orders for customers and delivery drivers•Aided drivers with carrying out heavy items to vehicles

Charlottesville, Virginia, United States

•Constructed different sandwiches, salads, and smoothie-shakes for individual customers•Prepared variety of ingredient types to serve in comprising customer orders•Verified fittingness of ingredients to serve by labeling, examining, and assessing food containers•Maintained cleanliness of work stations, dining areas, bathrooms, and exterior•Washed equipment, dishes, and utensils for continual usage•Sanitized assembly, eating, and floor surfaces for consumer health and safety•Completed procedural duties such as configuring outdoor furniture, transporting ingredient boxes from refrigeration, setting up operational equipment, restocking sides and drinks, and disposing of trash into dumpster

Washington D.C. Metro Area

•Promote appropriate merchandise to customers in person•Retrieve items desired or ordered by customers not on display from storage room•Check on computer if merchandise was in stock at store location•Respond to customer inquiries on telephone located in assigned section of store•Fold and reshelf apparel/footwear tried on by customers•Organize racks of apparel by size•Stock new merchandise on racks and shelves of store

Washington D.C. Metro Area

•Supervise patrons in designated area of pool•Adequately enforce pool rules with all patrons•Upkeep the guardhouse, deck, and leisure areas of the pool property•Test the pH level of the pool water•Respond to inquiries of patrons•Administer first aid to injured patrons•Complete opening and closing procedural duties such as raising and lowering/folding flag, emptying trash cans and moving trash bags to dumpster, cleaning foliage out of pool water, cleaning and upkeeping bathroom area, watering plants

Washington D.C. Metro Area

Snack Bar:•Efficiently fulfilled food orders of patrons•Handled cash drawer when customers purchased snacks•Prepared certain snacks ordered by customers using cooking appliance•Kept inventory of daily revenue from snack bar at close•Upkept cleanliness of snack bar area•Displayed certain snacks to patrons on inquiryFront Desk:•Marked patrons as present in computer intranet database•Responded to patron inquiries about pool operations and policies over phone-line and in person•Handled cash drawer when collecting guest fees•Greeted patrons as they entered pool grounds

Associate'S Degree, Electrical And Electronics Engineering

Advanced Diploma

Activities and Societies: •Student Government Executive Board - Class of 2014 Third Period Representative •National Honors Society •Tri-M.

Certificate Of Completion, Breakout Physics Course, Sophomore

Activities and Societies: Attended additional lectures on a variety of topics

Certificate Of Completion, Mechatronics, Robotics, And Automation Engineering, Junior

Certificate Of Completion, Electrical And Electronics Engineering, Freshman