Responsible for setting strategy, developing organizational goals, maintaining financials, and monitoring the firm’s overall performance.• Establish vision and set related strategy to advance the organization.• Streamline operations through process improvement and/or the use of technology. Establish performance metrics for evaluating overall operational efficiency and effectiveness.• Manage the project portfolio backlog of activities to ensure tasks and targets are met on time… Show more Responsible for setting strategy, developing organizational goals, maintaining financials, and monitoring the firm’s overall performance.• Establish vision and set related strategy to advance the organization.• Streamline operations through process improvement and/or the use of technology. Establish performance metrics for evaluating overall operational efficiency and effectiveness.• Manage the project portfolio backlog of activities to ensure tasks and targets are met on time. Maintain and monitor financials to maximize organizational profitability.• Cultivate a trusting, inclusive, and productive work environment. Show less

Led a team of six auditors responsible for internal audits enterprise-wide. • Oversaw the execution of audits by ensuring audit teams met deliverables, used sound audit practices, and produced meaningful work products. Issued audit reports to executive leaders, including recommendations for remediation. Followed up on all recommendations to ensure compliance. • Developed analytics, dashboards, and KPIs to track and communicate department production. Streamlined operations and… Show more Led a team of six auditors responsible for internal audits enterprise-wide. • Oversaw the execution of audits by ensuring audit teams met deliverables, used sound audit practices, and produced meaningful work products. Issued audit reports to executive leaders, including recommendations for remediation. Followed up on all recommendations to ensure compliance. • Developed analytics, dashboards, and KPIs to track and communicate department production. Streamlined operations and procedures to drive efficiency. • Established the annual audit workload and developed related resource plans based on risk factors and enterprise governance mandates. • Managed the individual performance of team members and intervened with coaching as needed. Show less

Recruited to centralize the data analytics function at the Bank level and provided strategic planning analysis to bank business lines.• Led two teams of approximately twenty Database Administrators, Data Visualization Developers, and Middleware Engineers specializing in database management, robotic process automation (RPA), and executive dashboarding.• Managed a variety of IT and digital transformation initiatives. As project manager, leveraged Agile, Scrum, Stand-ups, and Azure DevOps… Show more Recruited to centralize the data analytics function at the Bank level and provided strategic planning analysis to bank business lines.• Led two teams of approximately twenty Database Administrators, Data Visualization Developers, and Middleware Engineers specializing in database management, robotic process automation (RPA), and executive dashboarding.• Managed a variety of IT and digital transformation initiatives. As project manager, leveraged Agile, Scrum, Stand-ups, and Azure DevOps to drive rapid development and delivery of solutions. • Analyzed and optimized technology to streamline business processes and maximize IT investments.• Researched the benefits of RPA, vetted various industry tools and vendors, and assisted in the selection and implementation of an enterprise solution. Conducted proof of concept projects to validate system applications and business value. Show less

Promoted to lead two departments, consisting of approximately 20 Data Architects, Business Analysts, Software Developers, and Administrators. Joined the Executive Officer team with responsibility for leading the SCS Administration. Responsible for IT support, product delivery, business continuity, information security, and conflicts of interest administration for Supervision & Regulation, Credit Risk Management, and Statistics and Analysis.• Developed an annual IT strategy to align… Show more Promoted to lead two departments, consisting of approximately 20 Data Architects, Business Analysts, Software Developers, and Administrators. Joined the Executive Officer team with responsibility for leading the SCS Administration. Responsible for IT support, product delivery, business continuity, information security, and conflicts of interest administration for Supervision & Regulation, Credit Risk Management, and Statistics and Analysis.• Developed an annual IT strategy to align business needs with emerging technologies. Executed the strategy by delivering projects in:o Data engineering, transformation, and visualizationo Web design and developmento Information security implementation and compliance• Chaired the System Supervision & Regulation IT Management Group, coordinating with the Board of Governors and the Federal Reserve Bank IT management groups to execute national projects (e.g., development processes, security patches, application testing, etc.). • Collaborated with the Bank Information Security department to ensure that new application development and the onboarding of new software incorporated required security standards. Served as the primary point of contact for information security incidents. • Operated as the SCS Business Continuity Officer, developing disaster recovery plans for both IT and the business. Created contingencies for data, software, and business processes. Developed recovery timelines and supported a mobile application call tree. Show less

Promoted to lead a team of 10 Business Systems Analysts and Data Architects supporting the departments of Supervision & Regulation, Credit Risk Management, and Statistics and Analysis. • Grew the department from generalized systems support to an advanced analytics development team that specialized in rapid development projects, data visualization, and web development.• Triaged and remediated performance issues with the public-facing ClevelandFed.org website. Managed a cross-functional… Show more Promoted to lead a team of 10 Business Systems Analysts and Data Architects supporting the departments of Supervision & Regulation, Credit Risk Management, and Statistics and Analysis. • Grew the department from generalized systems support to an advanced analytics development team that specialized in rapid development projects, data visualization, and web development.• Triaged and remediated performance issues with the public-facing ClevelandFed.org website. Managed a cross-functional team of Subject Matter Experts and Developers to drive product delivery. Exercised change management to create a positive and cohesive team culture. Won the President's Award for successful project implementation.• Managed a project team that developed a content management application, using fledgling approaches that focused on user experience and agile development practices. Marketed the tool to Senior Executives who then mandated adoption by Federal Banks nationwide. Won a President’s Award for this innovation. Show less

Led a team of 11 Document Processors responsible for administering final mortgage loan documentation.• Automated the processing of final documents by introducing hand-held scanners that increased accuracy and efficiency.• Introduced KPIs to analyze individual production that were used to counsel direct reports. Leveraged MS Access and Excel to capture data and produce reports.