Stephen Parker Email & Phone Number

Durham, North Carolina, Us

Durham, North Carolina, Us

Responsible for leading a team that configures work flows, transforms data, and onboards customers so they get an ROI on their ServiceTrade investment. This team delivers service for all of ServiceTrade’s integrated products. The scope of these projects frequently includes custom development and third-party integrations.

Durham, North Carolina, Us

Cary, North Carolina , Us

- Bringing best practices to project management and consulting engagements to our Enterprise level clients. Helping to coordinate RFP responses, custom services quotes, create customized statements of work and deliver client facing presentations on the effectiveness of our implementation principles and tools. - The role involves working across multiple work streams including Partners, Contractors and internal services delivery teams. This role has been an exciting evolution of our professional services as we provide better quality service, change management and risk mitigation to strategic clients.- Heavy engagement with our Client Success and Product Strategy teams to ensure we are bring the best value to the clients now and in the future.- Ensuring projects are adequately scoped to meet appropriate service margins

Cary, Nc, Us

Forging a new and growing line of business in our company and spinning up a world class CMMS consulting team focused on making effective change in the Education maintenance and operations space.

Cary, Nc, Us

Cary, Nc, Us

Developing processes and helping manage continued growth at our company as we move from small business to equity-backed growth. Responsible for the team that onboards all Education verticals- from small independent charter schools to large public universities and colleges, K12 districts and other education institutions in between. Our portfolio of over 15 different applications range from CMMS, preventive/scheduled maintenance, energy management and tracking, resource scheduling and transportation management. We focus on helping improve change management best practices and reduce the client time to realizing their use-case scenario and value of our solutions.Specifically I am overseeing 3 separate job functions from a team of over 15 direct reports. I have continued to stay current with our software applications while we bring new software solutions and portfolios under our umbrella. Collaborating and syncing across business units is a reflection of my experience & broad understanding of our Go To Market organization, our software platforms and our differing client buying personae and profiles.

Cary, Nc, Us

Blazing the trail with new internal organizational structure at SchoolDude.com. Now working to help meet and exceed client expectations with Higher Ed, Private and Independent Schools across North America (internationally too).Help develop new programs and service offerings as well as working with a growing team of implementation specialists to get new onboarding clients up and running faster, and more effectively than ever before. Working across departments to ensure client success is a big part of the job.Continued travel to consult locally on-site with clients across all market segments

In my new role I have a team of client advisors who report to me. Together we collaborate on helping our new clients implement their software solutions more quickly and more effectively. When a new client arranges a call, I help them with implementation and goal setting and assign them to client advisor(s) who can best assist them get up and going.I also help coordinate our new Services offerings with On-Site product training with these client advsors.

Education record

Education record