Stephen Parker work email
- Valid
- Valid
- Valid
- Valid
Stephen Parker personal email
Stephen Parker phone numbers
I am a customer service and process-focused SaaS professional with a strong emphasis on change management and implementing best practices. I strive to understand the client experience comprehensively, from pre-sale to long-term retention and create great outcomes and ROI for customers.Creating effective processes to support exceptional people empowers them to not only meet but exceed their goals. I thrive as a people leader, building and developing high-performing teams. I am passionate about sharing best practices, providing a clear vision, and fostering collaboration to achieve collective success.
-
Director Of Implementation - Technical ServicesServicetrade Apr 2024 - PresentDurham, North Carolina, Us -
Director Of Implementation - Integrated ProductsServicetrade Aug 2023 - PresentDurham, North Carolina, UsResponsible for leading a team that configures work flows, transforms data, and onboards customers so they get an ROI on their ServiceTrade investment. This team delivers service for all of ServiceTrade’s integrated products. The scope of these projects frequently includes custom development and third-party integrations.
-
Director Of Strategic ImplementationsServicetrade Apr 2022 - PresentDurham, North Carolina, Us
-
Senior Manager - Professional ServicesBrightly Jul 2021 - Apr 2022Cary, North Carolina , Us- Bringing best practices to project management and consulting engagements to our Enterprise level clients. Helping to coordinate RFP responses, custom services quotes, create customized statements of work and deliver client facing presentations on the effectiveness of our implementation principles and tools. - The role involves working across multiple work streams including Partners, Contractors and internal services delivery teams. This role has been an exciting evolution of our professional services as we provide better quality service, change management and risk mitigation to strategic clients.- Heavy engagement with our Client Success and Product Strategy teams to ensure we are bring the best value to the clients now and in the future.- Ensuring projects are adequately scoped to meet appropriate service margins -
Consulting Services ManagerDude Solutions Jan 2018 - Jul 2021Cary, Nc, UsForging a new and growing line of business in our company and spinning up a world class CMMS consulting team focused on making effective change in the Education maintenance and operations space. -
Senior Client Implementation ManagerDude Solutions Jul 2017 - Jan 2018Cary, Nc, Us
-
Client Implementation Manager - EducationDude Solutions Nov 2015 - Jul 2017Cary, Nc, UsDeveloping processes and helping manage continued growth at our company as we move from small business to equity-backed growth. Responsible for the team that onboards all Education verticals- from small independent charter schools to large public universities and colleges, K12 districts and other education institutions in between. Our portfolio of over 15 different applications range from CMMS, preventive/scheduled maintenance, energy management and tracking, resource scheduling and transportation management. We focus on helping improve change management best practices and reduce the client time to realizing their use-case scenario and value of our solutions.Specifically I am overseeing 3 separate job functions from a team of over 15 direct reports. I have continued to stay current with our software applications while we bring new software solutions and portfolios under our umbrella. Collaborating and syncing across business units is a reflection of my experience & broad understanding of our Go To Market organization, our software platforms and our differing client buying personae and profiles.
-
Onboarding Client Supervisor - Higher Ed, Private & Independent SchoolsDude Solutions Apr 2014 - Aug 2015Cary, Nc, UsBlazing the trail with new internal organizational structure at SchoolDude.com. Now working to help meet and exceed client expectations with Higher Ed, Private and Independent Schools across North America (internationally too).Help develop new programs and service offerings as well as working with a growing team of implementation specialists to get new onboarding clients up and running faster, and more effectively than ever before. Working across departments to ensure client success is a big part of the job.Continued travel to consult locally on-site with clients across all market segments
-
Senior Client Advisor - Team LeadSchooldude.Com Aug 2011 - Apr 2014In my new role I have a team of client advisors who report to me. Together we collaborate on helping our new clients implement their software solutions more quickly and more effectively. When a new client arranges a call, I help them with implementation and goal setting and assign them to client advisor(s) who can best assist them get up and going.I also help coordinate our new Services offerings with On-Site product training with these client advsors.
-
Software AnalystSchooldude.Com 2007 - Aug 2011
-
Front Desk ManagerDays Inn - Chapel Hill May 2000 - Aug 2003
Stephen Parker Skills
Stephen Parker Education Details
-
University Of North Carolina At Chapel Hill -
Northern Nash
Frequently Asked Questions about Stephen Parker
What company does Stephen Parker work for?
Stephen Parker works for Servicetrade
What is Stephen Parker's role at the current company?
Stephen Parker's current role is Director of Implementation | CX Leader.
What is Stephen Parker's email address?
Stephen Parker's email address is st****@****ons.com
What is Stephen Parker's direct phone number?
Stephen Parker's direct phone number is +186645*****
What schools did Stephen Parker attend?
Stephen Parker attended University Of North Carolina At Chapel Hill, Northern Nash.
What are some of Stephen Parker's interests?
Stephen Parker has interest in Community Use Of Schools, Implementation, Facility Usage, Change Management, Beer Brewing, Cost Recovery, Energy Management, Bee Keeping, People Managing.
What skills is Stephen Parker known for?
Stephen Parker has skills like Salesforce.com, Saas, Management, Customer Service, Account Management, Software Implementation, Microsoft Office, Cloud Computing, Training, Change Management, Sales Process, Cloud Applications.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial