• Maintained company manuals, resources, client data, training records and other items.• Effectively communicated with customers about account changes, new financing options or services and potential loan opportunities.• Surpassed sales goals through implementation of effective marketing strategies.• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.• Trained staff on operating procedures and company services.• Applied highly effective selling skills while properly engaging and presenting solutions to customers.

• Developed highly profitable pipeline based on multiple sales penetration techniques.• Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.• Motivated team members to meet and exceed sales targets.• Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.