Stephen Pearce Email & Phone Number

Sutton, Gb

London Area, United Kingdom

Crawley, England, United Kingdom

* I am in charge of implementing/maintaining WBC's pricing structure for all "stocked" inventory along with ensuring margins are in line with the business's margin strategies* Closely monitoring our competitors to ensure we are capitalising on market share through correct pricing strategies* Working closely with the Marketing/Sales/Procurement departments to ensure pricing strategies are correctly implemented to maximise our sales potential.* Answered pricing-related queries from all internal teams, providing regular commentary on drivers for price changes.* Analysed customer feedback and purchasing patterns to tailor pricing strategies that matched consumer value perception and increased loyalty.* Created and maintained a centralised database of pricing information, enabling efficient access and analysis for strategic planning.* Conducted regular price elasticity studies to understand customer sensitivity and adjust pricing models accordingly for maximised earnings.* Translated data inputs into system analysis and pricing recommendations to support business strategy.* Implemented dynamic pricing strategies for online retail platforms, adjusting prices in real-time based on inventory levels and customer demand.* Analysed market trends and competitor pricing to inform strategic adjustments in product pricing, driving revenue growth.* Identified and monitored pricing trends and market changes, communicating this information to wider team.

Remote

* I worked remotely and autonomously, to manage and deliver a scheduled workload to the agreed timescales* I was part of a Orbit Support Team to ensure workstreams and deadlines are on track and communicated accordingly* I accurately recorded workflow (benchmarking time spent) for client contracts, for audit and invoicing* I worked alongside the Benchmarking Team to validate data and identify requirements for bespoke benchmarking* I used data and analytical skills to aid in the updating and configuration of the Orbit software* I also undertook ad hoc research and data analysis for inclusion and configuration of the Orbit software* I compiled, verified accuracy and sorted information prior to data entry.* Maintained consistent database security and integrity through logging, audits and transaction monitoring.

Crawley, West Sussex, United Kingdom

* I contributed to generating and executing price changes to maximise yield while I also dealt with pricing queries* I was also accountable for the maintenance and production of competitor price data by reviewing and analysing web data to understand destination performance and maximise profitability* I was also accountable for setting up and maintaining hotel biasing and I contribute by reviewing the price points, range of product and inventory within own destinations highlighting any issues.* Analysed sales data to monitor performance and identify areas for improvement, adjusting strategies accordingly.* Conducted detailed market research to identify trends, opportunities, and challenges within assigned territories.* Prepared detailed reports on territory performance, presenting findings to senior management for strategic decision-making.

Crawley

* I worked within with the pricing process including creation of margins, year on year costs analysis* Generated prices for brochures and tactical campaigns* Support the Yield Manager and Analyst with data analysis and bring up any issues that I have spotted in weekly meetings* I also monitored and analysed sales daily, including creating and running reports, to ensure our yearly budget targets are being met* I would also identify any sale opportunities.* Conducted regular inventory audits, identifying discrepancies and implementing corrective actions to maintain stock integrity.* Conducted market research to stay informed about industry trends and competitor activities, supporting strategic planning.* Used organisational software to perform GAP analysis and produce sales reports for sales teams and upper management.

* I delivered accurate and efficient administration services* I worked with a range of annuity products* I also provided administration services to both external and internal customers.* Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.* Managed client correspondence, order tracking and data communications.* Liaised directly with customers to meet needs and maintain satisfaction.* Completed daily billing, collections and reporting duties.* Collaborated closely with other managers to smooth and improve office operations.* Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.

* I was often the first point of contact for clients and provides Admin support for the whole WS team* I also provided Marketing support, including appearing at the Gatwick Diamond Business Expo and Build Surrey.* Scheduled appointments and maintained master calendar.* Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.* Set up new files and assigned tracking numbers.* Liaised with customers, addressed enquiries, handled meeting requests and answered billing questions to provide outstanding customer care.* Managed client correspondence, order tracking and data communications.