Stephen Pierce, Msit Email & Phone Number

Bartlesville, Ok, Us

Tulsa, Oklahoma

Contract technical writer within the financial industry, preparing documentation for IT processes.Create and/or improve existing documentation procedures, and streamline across various product teams.Establish and maintain consistency of documentation as well as corporate processes used to ensure quality, design requirements, and environmental compliance. Manage, maintain, and analyze and interpret the consistency for all documentation and support systems to ensure quality.Follow established procedures and formats, research and compile technical data for use in routine documents or sections of documents such as manuals, procedures and specifications.Obtain data and information from review of documentation, drawings, schematics and reports, consultation with technical staff members.Identify the problems and all relevant issues in straightforward situations, assess each using standard procedures, and make sound decisions.SharePoint site development for document retention and access.

Bartlesville, Oklahoma

The small business IT department - Cross Country Technologies is an IT and computer solutions business, providing networking, customized computer systems, web services, diagnostics, root cause analysis, repair, and desktop support.IT Systems / Business Analysis – Provide analysis of IT requirements for local businesses. Design information systems and processes, including both hardware, software, and security solutions.ERP – Provide planning and implementation of ERP (enterprise resource planning) for small business clientele.Networking – Provide design and installation of wired/wireless (LAN/WAN) networking including switches/routers for clientele.Custom designed computers – Provide custom designed/custom built computer systems and peripherals.Diagnostics and Repairs – Providing root cause analysis and diagnostics, followed with solutions and repair. Provide onsite hardware service and repair through Barrister Global Services Network.Help Desk – Provide help desk services for clientele. Graphics Design – Provide graphic design for local business for advertising purposes.

Bartlesville, Oklahoma

Contract technical writer within the energy industry, preparing documentation for IT processes, policies, services, and project life cycles.Create and/or improve existing documentation procedures, and streamline across various product teams.Establish and maintain consistency of databases and documentation as well as corporate processes used to ensure quality, design requirements, and environmental compliance. Manage, maintain, and analyze and interpret the consistency for all documentation and support systems to ensure quality.Follow established procedures and formats, research and compile technical data for use in routine documents or sections of documents such as manuals, procedures and specifications.Obtain data and information from review of documentation, drawings, schematics and reports, consultation with technical staff members.Identify the problems and all relevant issues in straightforward situations, assess each using standard procedures, and make sound decisions.

Chicago

Perform business analysis processes for small to medium businesses throughout lower 48 states. Define problem costing, poor business processes, and policies and guidelines to improve performance and return on investment.

Bartlesville, Ok

IT consultant for various business units within COP. These business units varied in scope and included a reservoir engineering group, a reservoir mechanics laboratory, and production assurance technology laboratory – all of these were research & development and service oriented in scope. Other customers included HSE and HR groups.• SharePoint 2003 / 2007 / 2010 / 2013 development and administration.• SQL database development.• Data mining/reporting.• Training module design / development / programming with Lectora Publisher• Online and instructor led training development and support.• Reservoir engineering & simulation modeling applications support.• Well log mapping with WellCAD.• Technical Writing / Publishing.• Video / Graphics / presentation support and services.

Bartlesville

GIS / Senior Computer Graphics TechnicianInternet/intranet website development – Web development with FrontPage, Dreamweaver, & HTML. Used Adobe Photoshop and Image Ready to manipulate images for use in many other applications. CAD drafting – Drafting of maps, montages, cross sections, and posters using Intergraph Microstation and GIS/ArcView. Prepared presentations using PowerPoint, Canvas, & Adobe Illustrator.GIS/ArcView – Worked as system analyst / liaison to company GIS developers. Provided testing for custom processes.Writing/Publishing – Write and publish training manuals for custom developed processes and macros.

Master’S Degree, Information Systems And Technology, 3.92

Activities and Societies: Member of National Technical Honor SocietyCompleted of a Master of Science degree in Information Systems.

Bachelor'S Degree, Information Technology, 4.0

Activities and Societies: Summa cum Laude

Architecture

Architecture

Activities and Societies: member of student chapter of American Institute of Architects

Architecture

Activities and Societies: Presidents Honor Roll