Stephen Pineiro Email & Phone Number

Work directly with customers to understand and provide solutions to said customer’s needs such as, but not limited to: adding / removing services, taking payments, distribute/ exchange networking hardware, answer service related questions, or troubleshoot service related issues.Facilitate phone number porting/ activation, data transfers between mobile.

Directly interact with customers to educate, promote, and empower their purchasing decisions while selling inventory, related items, and protection plans to help “build the basket”Successfully completed sales worth several hundred dollars worth of tech, in addition to adding on protection plans to the sales, within my first month.Help customers to.

Fuquay-Varina, North Carolina, United States

Work with store leadership to focus on store objectives and critical issues and make course corrections or resolutions Manage team members to accomplish store goals while following store protocols Helping team members to understand areas of opportunity and working with them to make consistent improvements Train new team membersOpening, closing the.

Helped customers over the phone to set up and/or troubleshoot problems relating directly to their Apple devices including, but not limited to: iOS, iPhones, iPads, Apple Watches, MacOS, Windows OS, Windows-based and Mac-based computers.Provided support for T1 advisors to help direct them towards successful resolutions with their customer’s technical.

Worked directly with customers over the phone to set up and/or troubleshoot problems relating directly to their internet service and LAN.Simultaneously operated with several applications while communicating with customers and documenting procedures.Helped educate customers in using their internet service with a number of technologies including, but not.