Stephen Plant Email and Phone Number
Stephen Plant work email
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Stephen Plant personal email
Proven success in IT systems and people management with over 20 years experience working for a leading financial institution, both customer facing and operationally; over 16 years in IT.Strong customer service ethic resulting in many accolades for the service provided. Commercially astute with many examples of cost saving and successful contract negotiations. Experienced in structuring specialist support teams and organisational change. Managed internal and outsourced service providers. Responsible for a multi-million pound budget covering all aspects of IT cost. Strong track record in improving process controls, release planning, change acceptance/implementation, continuous system improvement and infrastructure change.Accreditation in ITIL v3 (ISEB) and Project Management (APM)Specialties: • People management and leadership• Negotiation and influencing• Good analytical and problem solving skills• Good technical understanding of IT infrastructure• Process improvements and strategic thinking
Nationwide Building Society
View- Website:
- nationwide.co.uk
- Employees:
- 10
- Company phone:
- 44 800 302011
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Servicenow Product Owner (Senior Infrastructure Manager)Nationwide Building Society Sep 2019 - PresentSwindon, Wilts, Gb
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Operations Control ManagerNationwide Building Society Jan 2015 - Oct 2021Swindon, Wilts, GbResponsible for the end to end Governance of Incident, Knowledge, Availability, Capacity and Event Management disciplines for Nationwide’s IT function. Transforming Major Incident Management and post incident investigations are a key part of the role .The position sits within Nationwide’s newly formed ‘Enterprise Control Centre’ (ECC) and so responsibilities not only include integrating with existing processes and departments but also driving completely new processes and ways of thinking.
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Platform ManagerNationwide Building Society Jun 2010 - Dec 2014Swindon, Wilts, GbIT Software manager. Ensuring Level 2 and 3 support services to over 300 applications/systems. The key aspects of the role are: strategic planning of services and sourcing, to protect live production systems, manage business and infrastructure change, line management and continuous service improvement.
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Systems ManagerNationwide Building Society May 2007 - May 2010Swindon, Wilts, GbResponsible for the management (application release planning, fault patching, project liaison, agile changes, continuous improvement and infrastructure changes) of some of Nationwide's high profile Wintel systems.
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Systems DeveloperNationwide Building Society Jan 1998 - Apr 2007Swindon, Wilts, GbTitle held from Trainee to Senior.Includes:Testing and Analysis experience. Also: Service Manager, Support Manager and Business Relationship Management roles/duties carried out during period.
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Customer Service ManagerNationwide Building Society Sep 1995 - Dec 1997Swindon, Wilts, GbRetail Network
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Financial AdviserNationwide Building Society Mar 1992 - Aug 1995Swindon, Wilts, Gb
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Customer AdviserNationwide Building Society Oct 1991 - Mar 1992Swindon, Wilts, Gb
Stephen Plant Skills
Stephen Plant Education Details
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Windsor & Maidenhead College
Frequently Asked Questions about Stephen Plant
What company does Stephen Plant work for?
Stephen Plant works for Nationwide Building Society
What is Stephen Plant's role at the current company?
Stephen Plant's current role is ServiceNow Product Owner at Nationwide Building Society.
What is Stephen Plant's email address?
Stephen Plant's email address is li****@****lus.com
What schools did Stephen Plant attend?
Stephen Plant attended Windsor & Maidenhead College.
What skills is Stephen Plant known for?
Stephen Plant has skills like Project Delivery, Stakeholder Management, Itil, Process Improvement.
Who are Stephen Plant's colleagues?
Stephen Plant's colleagues are Tara Dutton, Carly Kincell, Simon Massey, Michael Noskiw, Kevin Hamill, Matthew Rowland, Andrew Heenan.
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