Stephen Player Email & Phone Number

Bury St Edmunds, Gb

Cambridge, England, United Kingdom

Cambridge, England, United Kingdom

Cambridge, England, United Kingdom

Overseeing B2B SaaS sales with global veterinary firms, building and managing long-lasting client relationships and providing exemplary technical and service support where required. Identify opportunities with both current and potential clients and working collaboratively to co-design solutions to unlock these opportunities.Create and present the monthly reports and progress to targets, to the Managing Director, including KPIs and P&L.Responsible for drafting the annual sales report… Show more Overseeing B2B SaaS sales with global veterinary firms, building and managing long-lasting client relationships and providing exemplary technical and service support where required. Identify opportunities with both current and potential clients and working collaboratively to co-design solutions to unlock these opportunities.Create and present the monthly reports and progress to targets, to the Managing Director, including KPIs and P&L.Responsible for drafting the annual sales report and forecasting annual and quarterly sales targets.Analyse customer data and collaborating with cross-functional business teams to deliver the best client solutions and product offerings. Show less

Cambridge, England, United Kingdom

Cambridge, United Kingdom

Building upon my experience once more to become achieve accredited sales executive status, through extensive training within the brand.Applying my experience of adapting to a variety of customers with various time restraints and expecting a high level of service in line with the brand’s standards.Organising my day/week in line with a high flow of new and current customers and ensuring the experience given to each customer is exceptional every single time.

Cambridge, United Kingdom

Built upon my previous experience, whilst adapting to a new customer profile.Provided an exceptionally premium level of service associated with the brand under tighter time constraints.Maintained a high level of organisation and quality, as well as the ability to adapt to customer needs in order to be successful in meeting high sales targets.Ranked 6th in UK sales in 2017, averaging £1500 IPRU above the given target of £500. In addition, over achieved with average products sold per… Show more Built upon my previous experience, whilst adapting to a new customer profile.Provided an exceptionally premium level of service associated with the brand under tighter time constraints.Maintained a high level of organisation and quality, as well as the ability to adapt to customer needs in order to be successful in meeting high sales targets.Ranked 6th in UK sales in 2017, averaging £1500 IPRU above the given target of £500. In addition, over achieved with average products sold per unit. Show less

Cambridge, United Kingdom

Advising and assisting customers, with in depth product knowledge, in order to assist them in their purchase.Maintaining healthy customer relationships in order to complete a successful transaction, provide the best customer experience and leave a lasting positive impression on the business.Meeting and exceeding both individual and team sales targets.Effectively managing time between customers, individual tasks including diary management and administration and signing in and… Show more Advising and assisting customers, with in depth product knowledge, in order to assist them in their purchase.Maintaining healthy customer relationships in order to complete a successful transaction, provide the best customer experience and leave a lasting positive impression on the business.Meeting and exceeding both individual and team sales targets.Effectively managing time between customers, individual tasks including diary management and administration and signing in and checking over new cars, in order to meet critical deadlines. Show less

Lavenham

Responsible for customer satisfaction and providing outstanding quality of service throughout the customers’ experience.Fully knowledgeable of the food and wine menu in order to aid customer understanding.Showed the initiative to solve any problems within the business, or as raised by customers, to maintain the high standards expected.Organising the interviewing, employment and training of staff and motivating the team to work to the best of their ability.Additional duties… Show more Responsible for customer satisfaction and providing outstanding quality of service throughout the customers’ experience.Fully knowledgeable of the food and wine menu in order to aid customer understanding.Showed the initiative to solve any problems within the business, or as raised by customers, to maintain the high standards expected.Organising the interviewing, employment and training of staff and motivating the team to work to the best of their ability.Additional duties included managing the accounts, stock procurement, organising staff supervision and rotas.Responsible for customer satisfaction and providing outstanding quality of service throughout the customers’ experience.Fully knowledgeable of the food and wine menu in order to aid customer understanding.Showed the initiative to solve any problems within the business, or as raised by customers, to maintain the high standards expected.Organising the interviewing, employment and training of staff and motivating the team to work to the best of their ability.Additional duties included managing the accounts, stock procurement, organising staff supervision and rotas. Show less

Clare, Suffolk

Responsible for day to day management and running of hotel alongside the owners.Organise and carried out the interviewing, employment, training and supervision of staff.Organised and managed events including weddings and music events and work functions. Created various marketing and advertising campaigns for the hotel.Additional responsibilities including dealing with invoices, payroll, procurement and administrative duties.

Btec National Diploma, Hospitality Administration/Management, Triple Distinction

Btec, Video Game Design, Distinction