Stephen Pond Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Responsible for creating and maintaining data visualizations to support client needs• Reports/Visualization: Developed reports and dashboards that provided insight into key performance indicators, allowing clients to make informed business improvement decisions• Data Management: Used my skills in Excel and SQL to properly organize and clean data for analysis and visualization

Phoenix, Arizona, United States

Responsible for overseeing day to day operations and communication, while managing equipment and authorized area access throughout the GCU Arena.• Operations and Logistics: Used an understanding of current operations and company needs to streamline delivery protocols and decrease driver wait time.• Equipment Management: Administered more efficient equipment checkout process to document and bypass faulty equipment. • Communications: Streamlined communications between departments to… Show more Responsible for overseeing day to day operations and communication, while managing equipment and authorized area access throughout the GCU Arena.• Operations and Logistics: Used an understanding of current operations and company needs to streamline delivery protocols and decrease driver wait time.• Equipment Management: Administered more efficient equipment checkout process to document and bypass faulty equipment. • Communications: Streamlined communications between departments to ensure more efficient and accurate information exchange could occur. Show less

Phoenix, Arizona Area

Responsible for the safety and security of staff, guests, and athletes for all sporting events on campus. • Customer Service: Resolved multiple disputes between guests and staff through calm and clear communication while putting everyone’s needs into consideration.• Team Leadership: Created more efficient checkpoint processes via the direction and oversight of a group of event safety specialists.