Stephen Radnor Email & Phone Number

Quincy, MA, US

Subject matter expert (DAS/Cellular, Wireless, CCTV, Audio-Visual, OSP/CIVIL, Electrical) for large clients and complex deployments nationwide.

Quincy, MA, US

• Serve as the subject matter expert (DAS/Cellular, Wireless, CCTV, Audio-Visual, OSP/CIVIL, Electrical) to support account representatives for client needs and expectations
• Generated $32 million in revenue
• Increased annualized revenue with a growth of 30%
• Closed 75% of new contracts and maintained an 88% client retention rate by leveraging the ability to communicate highly technical information to a wide variety of stakeholders
• Developed Standard Operating Procedures for generating client proposals

Quincy, MA, US

• Appointed to lead operations and engineering functions of a 25-person team during a corporate reorganization
• Reduced operating costs by 20% through a division-wide restructuring
• Increased market penetration by coordinating structured training and new product development
• Fostered a culture of cross-functional collaboration between Engineering and Project Management teams
• Improved customer satisfaction by aligning internal procedures with industry best practices

Quincy, MA, US

• Promoted to provide direct oversight, direction, and control of an 8-person engineering division
• Improved win ratio ~15% by introducing division-wide standard operating procedures
• Developed a business plan, strategy, and technical implementation for 3 new market segments, including access control and security, cloud data services, and wireless
• Increased department revenue ~30% YOY
• Selected to represent engineering and operations to evaluate, test, and onboard new division-wide software (Tiger Paw) for job cost estimation and proposal generation

Quincy, MA, US

• Provided engineering for all complex and high-value projects
• Ensured 98% of projects were delivered on-time and within/under budget
• Reduced materials and shipping costs by 15% with the introduction of a competitive procurement system
• Improved transparency, communication, and job cost control by launching a client-facing daily and weekly labor reporting system

North Stonington, CT, US

Designed and managed several high profile clients with projects ranging from $1- $30 million including, Foxwoods (CCTV, Wireless, Fiber), Pfizer (Structured Cabling), General Dynamics (Structured Cabling), Genzyme Pharmaceuticals (Laboratory Buildouts), National Grid (Recovery Center), and Adobe Systems NA (Technology Wiring)

Boston, Massachusetts, US

• Provided leadership for the coordination of several internal teams (Construction, Technology, Security) and external teams (Architects, Installers, Suppliers) to ensure proper project completion
• Increased team productivity by developing a consistent schedule and creating a culture of accountability
• Orchestrated the design and planning between architects and client stakeholders for audio-visual projects ranging from $10,000 to $5 million
• Managed the oversight of contractors to ensure timely, accurate, and quality project results

Lexington, MA, US

• Led 20+ complex projects, including demolition, reconstruction, and build-outs
• Provided oversight to ensure all government regulations were being adhered to (NIPR-Net, SIPR-Net, FAR) for a Top Secret Research Facility
• Designed and oversaw the construction of a DoD Data Center / Grid Computing Center and SCIF compartments
• Upgraded of entire campus infrastructure, including structured cabling