Steve Ratkowiak Email & Phone Number

Detroit, MI

Director ITS Infrastructure Operations with responsibility for daily operational excellence and system improvements for End Point Technology, Data Center Operations, Network, Telecommunications, Help Desk and Safety. Successfully led deployment of multi-million dollar projects for technology replacement and upgrades. Developed strategies and funding.

Detroit, MI

Director Information Office and IT Delivery Lead for DTE’s new Customer 360 project which includes SAP CRM and Billing foundation. My initial leadership responsibilities included: Business case development and funding requirements with review and approval by senior executives and Board of Directors, RFI and RFP process and execution for System Integrator.

Detroit, MI

Director Information Office responsible for DTE Energy Business Units and application portfolios including Customer Care, Billing, Marketing, Revenue Management and Protection and Customer Choice. In addition to daily operational and software improvement projects, responsibility included the portfolio assessment and development of the strategy for a.

Detroit, MI

Director Information Office responsible for all of MichCon (DTE Gas) including Gas Operations and Midstream, in addition to current responsibility for Nuclear Generation and the Affiliate growth business including Power and Industrial (P&I) and Gas Storage and Pipelines. Responsibilities included application support, new projects and enhancements.

Detroit, MI

Director Information Office responsible for IT management of DTE Energy Business Units and application portfolios including Fossil Generation, Nuclear Generation and Unregulated Business Units. In addition, maintained responsibility for work management applications Maximo and Advantex which are utilized on an enterprise wide basis. I created the team which.

Detroit, MI

Director Information Office, Common Processes and Governance. Responsible for management of Enterprise Business Systems new release activities including SAP ERP, Maximo, Advantex, ESRI and SAP Business Warehouse.

IT Manager during DTE Energy's transformational project (DTE2) for the design, development and deployment of new SAP ERP (Finance, Supply Chain, SRM, Human Resources), Maximo, Advantex, ESRI, SAP BW and SAP GRC project. I was the Blueprint Manager during design phase. During the Construction phase, I was the Manager responsible for the following teams.

Detroit

Working as a Senior IT Director/Manager, I have performed many roles including: Leader for a Managed Services engagement in the Health Care industry, coordinating offshore automated testing, sharing utility expertise and overall leadership guidance. As the lead for establishing the large Managed Testing Service, I was responsible for: Ensuring the staffing.

IT Manager for Fermi 2 Nuclear facility and Fossil Generation plants. Responsibilities included deployment and post-production support of custom developed Nuclear work management application, portfolio support for new projects, enhancements and on-going support, project prioritization, budget preparation/management and leadership of supervisors and.

Manager responsible for developing large applications including the Customer Service and Billing system for electrical customers and Intergraph In-Service product for outage management.

IT leader responsible for the development of the online system for the Oracle forms based Work Management application.

Responsible several computer system development efforts in Automotive, Medical and Insurance industries.

Entry level programmer/analyst supporting corporate systems.

Master’S Degree, Business Administration

Bachelor Of Science, Computer Science