Stephen Reese Email & Phone Number

Keller, TX, US

• Engineered, robust cyber security solutions for nuclear power plants closed networks, supporting diverse Windows Server and Desktop environments. Administered proprietary AIM software to detect video, laser, and.
• Orchestrated Windows update patch sets for client systems, ensuring optimal security posture.
• Executed McAfee/Trellix component upgrades to align with client-installed versions, maximizing protection.
• Conducted on-site client visits to implement critical security updates and system enhancements.
• Performed hardware repairs on servers, network infrastructure, and workstations, minimizing downtime.
• Supported the Production team in deploying comprehensive network environments, including firewalls and servers.

Indianapolis, Indiana, US

• Administered Windows Server infrastructure in a secure closed network for software engineers, managing 25 virtual servers (2008 R2 to 2016) on ESXi 6.5/6.7 storage array. Supported 16 Linux servers for flight.
• Executed file inventory management for 4 NAS devices (2-15 TB), facilitating data migration to the new array.
• Configured user access rights, from basic to administrative, aligning with appropriate group assignments.
• Deployed new vCenter 6.7 on large-scale SAN; orchestrated vMotion migration of 53 servers to the new array.
• Served as a key liaison between dual closed network environments, bridging communication gaps effectively.
• Managed end-user support for Windows and Linux systems, ensuring seamless cross-platform operations.

Dallas, Texas, US

• Led system administration for 20 VM servers on Dell Compellent SAN. Provided technical and end-user support for implementing the new Karmak business system. Maintained Avaya IP Office phone system and managed.
• Developed D/R equipment relocation plan to Fort Worth; optimized Veeam 9.5 backup system for enhanced data protection and recovery capabilities.
• Conducted regular maintenance on Windows Server 2012 R2/2019 Enterprise; researched optimal PC imaging solutions; led company-wide inventory using Gigatrak.
• Spearheaded rollout of 70 PCs, laptops, and ten printers for Karmak business system compliance; maintained ESXi 6.5 VMware on Dell Compellent SAN.
• Managed installation and maintenance of Office 2013-2019 suite; performed ongoing server maintenance to ensure high availability and optimal performance.

Charleston, West Virginia, US

• Administered system for three school servers, 50+ computers, Chromebooks, Chromebox, wireless APs, 33 projectors, and Smartboards. Managed a $46K operating budget. Oversaw installation, configuration, and maintenance.
• Delivered comprehensive tier 2 support to 52 end-users, resolving complex hardware and software issues.
• Executed strategic management of the school's $46K IT budget for optimal hardware and software procurement.
• Administered the school's computer lab and maintained 530+ user accounts for teachers and students.
• Spearheaded research, configuration, and implementation of new and primary domain controllers.
• Researched, negotiated, and deployed the HP Aruba Wireless AP system, yielding over $3K in cost savings.

Charleston, West Virginia, US

• Orchestrated comprehensive system administration for corporate IT infrastructure at Walker Machinery Company and Whayne Supply Company. Engineered, deployed, and maintained 28 servers across physical and virtual.
• Spearheaded company-wide computer refresh initiative as Co-Lead, modernizing IT assets across both organizations.
• Redesigned and optimized Walker Machinery's tape backup architecture using Symantec Backup Exec, enhancing data resilience.
• Orchestrated mission-critical hardware support during major business system transitions for both enterprises.
• Led crisis response team in successfully rebuilding and restoring SQL server following catastrophic hardware failure.
• Implemented and managed diverse Microsoft application ecosystem; administered Exchange email infrastructure and Windows File Shares on Server 2008/2012 R2 platforms.

Crab Orchard, West Virginia, US

• Engineered and maintained comprehensive computing infrastructure for 786 users, encompassing equipment deployment, software management, technical support, supply chain optimization, and mobile device configuration.
• Consistently achieved top-tier performance in help desk ticket resolution for over a decade, setting organizational benchmarks for efficiency and customer satisfaction.
• Spearheaded installation, advanced diagnostics, and expert-level technical support for a full suite of Microsoft applications, ensuring seamless integration and optimal functionality across the enterprise.

Crab Orchard, West Virginia, US

• Initially joining the team at Cecil I. Walker Machinery Company in 1989, my initial roles included work as a System Programmer/Analyst and as a Computer Operator.
• My duties in these role included delivering report writing programs on a quarterly, monthly, and yearly basis, working on mainframes and various infrastructure, and technical support such as troubleshooting software.