Stephen Richards Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

Management of the Australian and New Zealand Sales TeamKey Account development. Record of achievement in new business development globally through working with engineers designing in Amphenol products. Global Channel Management Projects – Targeted major Government and Private programs. Developed a deep understanding of the prime contractors linked to each program and their unique requirements. Focused the Sales team’s attention on the strategic actions required to successfully close these projects.Pipelines – Implemented spreadsheet to monitor opportunities by key market segments. Maintain a clear understanding of Government policy and regulations. Develop and deliver strategies to target growth areas within the economy. E.g. Military and Solar programs.Team Management – Lead by example and have a positive attitude and ambitious approach. Instil a sense of ownership and foster a high-performance mindset. Maintain clear communication and treat each member of my team as an individual with their own unique needs. Be consistent and give clear directions. Support the field sales team with regular joint customer visits to understand first-hand the challenges they face at the coal face. Quality Standards - Experienced working within ISO9001:2008 guidelines. Implemented new procedures and influenced changes to existing ones to ensure the organisation continues to evolve and meet the needs of our customers. Logistics and Procurement

Melbourne, Australia

• Formulate and implement the Sales and Marketing strategy for the audio interconnect products in Australia, New Zealand, Europe, Asia, North, Central and South America, Africa and Rest of World countries. • Extensive international travel to develop collaborative working relationships with international distribution partners. Communicating the company’s strategic direction, marketing activities and trading policies to distribution partners. Provide hands-on training, motivate and direct the sales team’s efforts on developing programs that align with the company’s core strengths with a focus on increasing profitability. Evaluate distributors key target market segments and recommend the appropriate product marketing mix. Analyse the competitors in the region and educate the sales team in combative strategies. • Preparation and development of the 3 year strategic plan and annual budgets• Liaise with key customer segments through market research to precipitate the development of new (patentable) designs to meet market demands. Quantify and prioritise opportunities for further development. • Develop and execute the new product development programs.• Hiring, Induction and Training of Customer Service and Sales staff• Manage competitive intelligence and review S.W.O.T analysis on a regular basis. Implement strategies to attack the market leader in each segment. • Implemented a customer database to link customer service, sales and marketing teams with real time information. Projects and Opportunities can be tracked to completion and monthly progress reports generated.

Greater Los Angeles Area

• Company transfer from Melbourne, Australia to Los Angeles CA, USA.• Established a North American warehouse operation for Amphenol Australia. Identified and evaluated various locations throughout the greater Los Angeles area comparing rents, access to transport and establishment costs. • Set and managed the inventory levels to ensure customer expectations could be met in a timely manner. • Management and training of warehouse staff and local customer service team in our products, systems, policies and procedures. • Responsible for the Sales and Marketing in Southern California. Worked closely with the local independent Sales Rep to grow Amphenol Australia’s business. Provided sales, technical and marketing support with a focus on engineering customer application specific products.

Melbourne, Australia

• To achieve the required sales at direct and indirect customers, get Bill of Material position at Original Equipment Manufacturers (OEM’s)• Maintain regular service to customers in a nominated area to achieve set sales targets - Consistently achieved sales targets.• Travel throughout Australia and New Zealand for meeting with direct account and distributors. Joint sales visits with distributor sales staff.• Provide product training and support to distribution sales staff. • Prepare reports on business calls including complaints, questions and sales trends.• Promote new products and advise customers of price movements with regular visits.• Support internal sales staff with technical knowledge.• Identify new customers and market opportunities

Melbourne, Australia

• Sale of company products by responding to customer enquiries.• Processing of customer orders using company information systems. • Provide technical sales support to customers.• Assisting with the identification of products from customer’s technically focused descriptions. • Provide timely delivery information to customers.• Expedite customer orders.