End-to-end design, development, delivery and launch of an online Sound Healing app, published on Apple and Android, called Reiki World.https://apps.apple.com/app/id6449598458https://play.google.com/store/apps/details?id=com.p1mzpycztpt9.pzoogz9dapp

Workstream recovery to meet performance targets. Designed and managed the transition of business partnering services / processes to an offshore market in Europe, including performance improvement, change management / interventions, workshop facilitation and communications.

Thought leadership, design and development of the Group pricing strategy, pricing model and end-to-end process, from CRM prospecting to project delivery and (closed-loop) performance metrics, including the pricing, project delivery and credit risk management policies, plus T&M, Cost Plus, Fixed price and MSA business development / cross-selling; global business pilots (EMEA, APAC and Americas).

Re-publishing a 3-volume book; proposition marketing and digital / website development.

Leading and managing the post-acquisition finance / technology integration & transformation in Digital Online, merging two international organisations, including systems, process, operating model & outcomes design, stakeholder engagement, and SSC programme delivery:o Record to Report (R2R) process & GL migrationo Sales to Cash (S2C) process & ERP technology integrationo Procure to Pay (P2P) process & ERP technology integrationo Planning, budgeting & forecastingo VAT transaction processing & transfer pricing (post Brexit)o Target Operating Model (TOM) for FP&A (Business Partnering), FC, Tax and Treasury operations via shared service centres (SSC) & centres of excellence (CoE)o Change agency / facilitation, full cycle from stakeholder buy-in to test planning and training.

o Transformation Lead for a pioneering initiative to migrate six Capita-contracted organisations onto a standardised target operating model and SSC / BPO offering - integrating the finance, asset management, procurement and HR functions, including planning, risk management, policy and data alignment, process harmonisation / optimisation, operating model design, and MI, costing & reporting development; design of the change readiness and transition model.o Due diligence, risk assessment and programme assurance for senior management of a time-constrained end-to-end procure-to-pay (P2P) process design.o Benchmarking and change leadership for a leading practice and standardised BPO order-to-cash process and debt-recovery model to optimise credit control and collections.o Change leadership on an extended proof of concept for Digital Robotics (RPA) in finance operations (AP and P2P), identifying £2.2m cost save against a £25m contractual spend; design and development of the solutions for BI and CRM-focussed Digital Transformation strategies; facilitating negotiation of critical KPIs; development of the business case and case for change.o Design of Capita’s end-to-end business case to transformation delivery cycle model, including design and development of analysis and delivery assets / accelerators.

o Transformation lead for the design of new trade accounting ERP, operational reporting systems and processes for an Accenture shared service BPO programme, including business case, target operating model design, sub-ledger solutions architecture, MI structures, reference data and KPIs, systems integration and supporting processes.o Transformation lead for a new process-driven target operating model and simplified solutions architecture for the central finance function of an international telecommunications organisation, including business case design and associated process / recommendations to reduce operating costs by 60%, based on a new target operating and shared services / BPO model.o Establishment and management of the divestment planning, risk management and senior management reporting for the deleveraging programme of an Irish bank.o Business change management, stakeholder management, and design of the reporting packs, MI, reference data, process controls and risk management approach for an Irish bank.o Change management and consultancy to design, build and test the end-to-end MI, commercial / statutory sales and VAT reporting within a critical deadline for an international online retailer, based on a standardised end-to-end process and business rules design.o Functional design and rollout of a process-driven budgeting, costing and planning / forecasting system for an international energy organisation, reducing planned controllable expenditure by 13%; design and delivery of the training and communications; development of the case for change, business case and strategic roadmap.o Design of Accenture Finance & Risk assets and accelerators.