Stephen Rifai Email & Phone Number

Houston, Texas, United States

Utilizing my years of leadership, technical and marketing skills I've acquired to make an impact on select businesses through digital marketing, web development and consulting.

Houston, Texas, United States

• Managed 20+ team members across three teams (Project Managers/Designers/Developers), and set attainable expectations, growth goals, and KPIs.• The department's annual revenue increased by 35% (from $1.4 to $1.9 million) year-over-year.• Curated and implemented a new website proposal scoping process to improve accuracy and long-term digital strategy success. Proposal activity increased due to confidence in the new process, and close rates improved by 31%.• Improved overall department processes resulting in improved project efficiency; 80% of websites launched were under budget.

• Managed 16+ team members and set attainable expectations, growth goals, and KPIs. • Performed data analysis on our website builds to analyze the digital landscape and formulate strategies and opportunities that aligned with client goals.• Improved and streamlined high-level department processes, which resulted in improved project efficiency; 80% of websites launched were under budget.• Created department dashboards to monitor KPIs, project efficiency, and department profitability that team members and the executive board utilized.• Implemented internal evaluations during website development phases to set cross-department standards for optimal project completion and saw improved customer NPS scores post-launch.

Houston, Texas Area

• Maintained 20+ enterprise-level clients' customer relationships with a focus on trust, credibility, and results.• Focused on highly technical SEO tactics requiring HTML/CSS/JS knowledge to improve our website metrics in the areas of page load speed, image, and video optimization, and implementation of schema markup.• Measured results of strategies with tools like Google Search Console, Google Analytics, BrightEdge, and lead monitoring tools.

Houston, Texas, United States

• Maintained 15+ SEO clients' customer relationships with a focus on trust, credibility, and results.• Created and executed search engine optimization strategies for clients that were customized and aligned with their business goals, competitive landscape, and industry.• Measured results of strategies with tools like Google Search Console, Google Analytics, BrightEdge, and lead monitoring tools.• Provided data analytics and ongoing digital strategies to implement to bring their websites more traffic and more qualified leads.

Houston, Texas Area

• Collected information from the senior members of the company to enhance the performance and revenue by keeping the company vision constant throughout the mediums of communications• Created layouts and material for Student & Academic Newsletters, Brochures, and Pamphlets• Maintained current material and updated the layout design of the company website• Gathered Market Analysis as the main driver to provide a leading edge over the competition• Scheduled and organized job fairs and other company functions

Dubai, Uae

•Hired as 1 of 10 interns working in the Procurement Department dealing with vendor communications to fulfill equipment requirements needed to execute large EPC projects •Managed project schedules to ensure that the rented/purchased equipment was delivered, and picked up accordingly•Helped organize department backlog to ensure timely payments to each vendor’s account•Created a template that organized the pricing of each individual vendor inventory that reduced the time required to collect the same information for each project which impacted the schedule

• Researched the community for opportunities to advertise the school• Represented Professional Careers Institute in multiple career fairs and establishments to speak about the School