Stephen Rizzo Email & Phone Number

In addition to existing responsibilities listed in HMS Eliza role:Collaborated with a cross-functional team to identify, pull and maintain proof points for use in sales and marketing materials.Worked with BU leaders to refine and standardize the ROI narrative for our Eliza Pro product. Designed visual analytics using Tableau to support that narrative.

Danvers, Massachusetts

Business owner of Eliza’s internal analytics portal (powered by Tableau and Interworks Curator), supporting business analysts, account management, sales, and the executive team. Responsibilities include developing new content, tracking usage over time, enforcing governance on visuals and styling, and running regular stakeholder meetings to gather and compile feedback.Developed new data structures for Vertica analytics data mart to facilitate and enable new reporting capabilities.Leveraged Tableau and SQL to answer ad-hoc questions from business stakeholders.Designed, tested, and delivered Tableau dashboards to meet reporting requirements in SLAs.Worked with cross-functional data quality team to identify and address existing and potential emergent data issues affecting client facing and internal reporting.Assisted other Analytics team members in applying Tableau best practices to other dashboards and reports.

Boston, Ma

Trained and mentored a team of two full-time Tableau developers to support Press Ganey’s client-facing Tableau reporting projectsCollaborated with senior product managers to design, develop and deliver Tableau dashboards to several high-profile clients for an upcoming core product releaseDeveloped a report bursting framework using tabcmd and PowerShell to email thousands of PDF reports directly to external end users

Wakefield, Ma

Developing our corporate BI strategy to best address current and future business needs. Working with a team of consultants to help build a BI platform that conforms to industry best practices. Partnering with Business Analysts, ETL developers, and Quality Assurance Analysts in delivery of reports and dashboards to different stakeholders, both internal and external to the company. Educating end users about best practices for accessing data and building customized dashboards. Advocating for the use of our Enterprise Data Warehouse for analytics purposes. Operating in a time-sensitive environment with competing deadlines, leveraging Agile Development methodology.

Wakefield, Ma

Report and dashboard design in Excel and WebFOCUS. Automating reporting processes using SAS and VBA. Linking and analyzing data from multiple different data sources. Using exploratory factor analysis and reliability analysis to identify latent factors in survey data. Finding key drivers of relevant patient experience and employee engagement outcome metrics.

Cornell University

Taught recitation sections to groups of about forty students. Wrote and graded homework assignments. Lectured when professor was not available.

Master Of Science (M.S.), Operations Research

Master Of Science (Ms), Mathematics

Bachelor Of Science (Bs), Mathematics And Psychology