Stephen Robaczynski Email & Phone Number

Westport, Ct, Us

Charlotte, North Carolina Area

Lead a staff of 7 finance professionals across multiple locations charged with delivering forecasts and budgets, measuring delivery metrics, developing investment council business cases, and monthly executive results presentationsFull P&L ownership including revenue, cost of goods, operating expenses, capital expenses and corporate costs for a multinational (US, Canada, Mexico & India) business unit with approximately 5000 associates and $500M in annual revenueImproved operational performance (EBIT) of the Service Experience Management (service desk) and Cloud Technology Services (network infrastructure) divisions which I was responsible for since 2016 and early 2017 by 3.7% and 3.9% respectively through strategies such as offshoring, leveraging shared teams, and managing per tech per day metrics to optimize staff utilizationEffectively coordinate with remote operating divisions and accounting team to shorten the monthly close from the original 13 days with FP&A managing all aspects to 8 days with split responsibilities between the respective ownersPartner with operations leaders to review corporate sales pipeline, client contracts in renewal year and potential at risk accounts using customer satisfaction results and delivery metrics. Team with pricing and research on market rates and cost analysisPart of a three member team responsible for department orientations and training as well as retention program for 23 associates

Collaborated with sales executives and third party research firms to understand market trends and pricing. Led an internal effort to review the potential impact of automation and offshoring the service desk offering along with the corresponding price implications

Full P&L ownership for $90M Service Desk Business Unit including all budgeting and forecastingResponsible for month end close journal entries and account reconciliations

Norwalk, Ct

Project manager of financial system implementation. Oversaw the linking of multiple systems, data conversion, and employee trainingSystem administrator for HR, financial, and buying systems with duties ranging from database integration to liaison between the firm and third-party developer

Led a staff of 5 finance professionals charged with delivering forecasts and budgets, results analysis, and performance measurement to support executive leadershipManaged the consolidation and reporting of monthly revenue and cost forecasts to provide an accurate monthly outlook as well as $60M annual budget Increased revenue recognition by 2 weeks by instituting standard invoicing policies for both vendors and clients including the oversight of implementing a companywide buying and reconciliation softwareDirected the revenue recovery process ensuring accurate performance delivery by vendors to guarantee alignment with both agency and client contracts

Oversaw roughly 35 client accounts ranging in spending from $100,000 to $75 million dollars annually including large television networks, film studios, consumer products, and retail stores

Stamford, Ct

Responsible for the accurate and timely completion of general ledger postings and reconciliationsImplemented a comprehensive program of internal controls to audit and reconcile all wholesale bank accounts, corporate compliance chargebacks, charitable contributions, and promotional expensesIntroduced improved accounts receivable and collection policies for roughly 900 clients decreasing outstanding receivables from 22% to 6%Managed $100,000 national advertising campaign for the top 80 clientsEstablished a new corporate credit policy setting standards for assessing financial risk and improving overall time for approval/denial by 20 days