Stephen Robin Email & Phone Number

London, England, United Kingdom

• Producing PowerPoint presentations for Operational Risk Forums on a monthly basis. Pulling and analysing data from a breadth of operational areas to inform senior stakeholders on whether risk statuses align with the risk appetite of the Business.• Devised and implemented a Quality Assurance Framework to ensure risk events are registered to an exemplary standard, entrenching robust data integrity and thereby mitigating risk.• Proactively managing risk by engaging with the Business through circulating spreadsheets containing open risk events and overdue treatment plans on a weekly basis as well as collaborating with stakeholders to manage their risk responsibilities.• Delivering high-quality minutes for multiple monthly Forums while tracking and managing outstanding actions that arise from deliberation.• Reviewed various documentation as Chair of the Document Review Group to comply with Consumer Duty standards ranging from letters sent to customers, contracts with brokers and other communications.• Protected consumers via broker monitoring processes such as Mystery Shopping. Conducted analysis of these reviews which held brokers to account by testing whether they adhere to the Terms of Trade.

5Th Floor, 1 Angel Court, London, Ec2R 7Hj

• Worked within a team of senior managers and directors to deliver the Financial Abuse Code of Practice, a voluntary code several high-profile banks endorsed to benefit vulnerable consumers across the UK – which the FCA estimates affects 50% of the UK population.• Collaborated with internal and external members to prepare the Financial Inclusion in a Digital Age report in association with Capco.• Organized briefs and meeting notes at high-level board meetings within the banking industry such as personal banking PSB.• Prepared a consultation response to a government inquiry on access to financial services and vulnerability.• Liaised internally and externally to organize the Vulnerability and Inclusion conference.

London, United Kingdom

Provide private Maths Tutoring

Brussels Area, Belgium

• Delivered high quality analysis on European Union policy developments in the areas of Finance, Smart Specialization, Immigration, Research and Economics of Brexit• Core tasks involved research on EU legislation and funding streams; writing reports and briefings on conference events attended; creating article entries for the bimonthly newsletter and improving their social media presence• Gained valuable insight and perspective for the office by liaising with MEPs in EU institutions• Prepared and delivered presentations on the prospects of the East of England in a post-Brexit situation to the management team

London, United Kingdom

• Worked zero hour contracts with a diversified group of people from different backgrounds.• Hard labour work with up to 14-hour shifts.• Environment where time management and ability to handle high workload are imperative.

London, United Kingdom

• Organised a fund-raising event to create, advertise and sell a product. Our stall was awarded the 'best-selling' certificate due to impressive performance levels• Responsibilities include overseeing income and expenditure of the firm and dictating what course of action would be most profitable• Interacting with internal teams to establish a harmonious business venture

London, United Kingdom

• Work Experience at a Doctor's surgery. Was responsible for organising the surgery's protocols, filing as well as various administration tasks.

Master Of Science - Ms, The Political Economy Of Emerging Markets, Merit

Relevant Courses: Public Finance Management in Emerging Economies; States, Markets and the Institutional Basis of Growth; Development.

Bachelor'S Degree, Economics

Activities and Societies: Futsal Squad. Rugby Squad. Economics Society. MASS Society. Table Tennis Society. MMA Society.MODULES: YEAR 1.

A Levels, Government And Politics (A*), Philosophy And Ethics (A), Mathematics (D), Citizenship Studies As (A)

Gcse'S, 11 A*-C; Mathematics (A), English (B)

Activities and Societies: Football team, Rugby team, Debating society.