Stephen Rusche

Stephen Rusche Email and Phone Number

Director, Customer Experience @ FARO Building Insights
Atlanta, GA, US
Stephen Rusche's Location
Atlanta, Georgia, United States, United States
Stephen Rusche's Contact Details

Stephen Rusche work email

Stephen Rusche personal email

n/a
About Stephen Rusche

Experienced Go-to-Market Executive leading Sales, Marketing, Enablement, Operations and Customer Success teams in high growth SaaS/PaaS environments. Leader with a proven track record of driving successful line-of-business launches and sales strategies. Skilled in crafting compelling brand growth narratives, developing strategic partnerships, and executing targeted marketing campaigns to achieve revenue growth objectives. Skillful in building diverse customer-facing teams and using customer feedback to inform product development that enhances the overall customer experience. Strong ability to collaborative cross-functionally to deliver results in dynamic, competitive environments.❖ SELECTED HIGHLIGHTS ❖► NEW LINE OF BUSINESS EXPANSION - Experienced Go to Market Leader with 20 years experience building and training high performing sales, marketing and customer success teams.► REVENUE GROWTH - Consistent leadership performance and strategic enablement and business development.► SALES EXCELLENCE - C-Level relationship development with engineering level technical knowledge.► SUPERIOR EXECUTION – Develops and executes sales, marketing and PR strategies to grow revenue, customer relations and brand awareness.► STRONG TECHNICAL SKILLS - 20+ years of Cloud based infrastructure, SaaS, PaaS and Network experience.►LOOKING FOR A DYNAMIC SALES ENABLEMENT AND GO TO MARKET LEADER TO TRANSFORM YOUR RESULTS? ►►Connect with me on LinkedIn or contact me at: stephen.rusche@gmail.com ❖AREAS OF EXPERTISE❖ Go to Market Leadership ♦ Sales Enablement ♦ Team Development ♦ Internet of Things (IoT) ♦ SaaS ♦ Device Management Platforms ♦ Cloud Services ♦ IT Infrastructure♦ Fixed and Mobile Communications ♦ Strategic Business Development ♦Customer Success ♦ Public/Private Partnerships ♦ Design Thinking Framework ♦ Customer Advocacy ♦ Sales Channel Development ♦ Customer Journey Mapping ♦ Strategic Vision ♦ Marketing Planning ♦ Customer Relationship Management ♦ Agile Processes ♦ Cross-functional Collaboration ♦ Partner Management ♦ Trade Event Presence ♦ Risk Management ♦ Brand Development ♦ Contract Negotiator ♦ Coaching & Mentoriing

Stephen Rusche's Current Company Details
FARO Building Insights

Faro Building Insights

View
Director, Customer Experience
Atlanta, GA, US
Website:
bitstars.com
Employees:
6
Stephen Rusche Work Experience Details
  • Faro Building Insights
    Director, Customer Experience
    Faro Building Insights
    Atlanta, Ga, Us
  • Faro Building Insights
    Director, Customer Experience
    Faro Building Insights Jul 2024 - Present
    Atlanta, Georgia, United States
    Leading customer success, technical account management and field operations in a complex SaaS sales environment.
  • Synergis Telecommunications Consulting, Llc
    Board Advisor
    Synergis Telecommunications Consulting, Llc Jan 2024 - Present
    Atlanta, Georgia, United States
    Go to Market & Sales Enablement Leadership Advisory.
  • Cox Communications
    Sr. Director, Go To Market & Enablement
    Cox Communications Sep 2019 - Feb 2024
    Atlanta, Ga
    Function as go-to-market and sales enablement leader to drive sales, marketing, and customer success, and bring innovative, AI Software solutions to market. Lead strategy, growth, enablement, scalability, and business development activities which include cultivating C-level relationships, complex project / contract negotiations for all net new and renewal customer opportunities.- Crafted and executed comprehensive go to market strategies for enterprise customer base, involving meticulous planning, market analysis, and strategic offer management ensuring sustainable business growth and significantly contributing to 63% YoY revenue growth and expanded market presence.- Hired, trained, coached, and mentored 100+ sales managers, account managers, and sales engineers regionally dispersed for optimal market penetration over last 4 years.- Managed team sales pipeline of AI software solutions in true growth environment; $26M closed in 2022 calendar year with $38M committed in 2023.- Instituted and nurtured strategic partnerships with key clients, resulting in 45% increase in repeat business and acquisition of 4 major enterprise accounts, contributing to 19% boost in annual revenue.- Established sales team key performance indicators (KPIs), leading to 30% improvement in overall sales productivity and 25% increase in average deal size through targeted upselling and cross-selling initiatives.- Introduced data-driven approach to executive sales forecasting, enabling team to achieve 23% improvement in accuracy, facilitating more informed decision-making, and improving resource allocation.- Served as face of the business at industry events, trade shows, and conferences, promoting and expanding brand’s presence, leading to 100% increase in industry-recognized articles showcasing company’s innovative customer solutions.- Owned development and refinement of marketing plan and strategy, overseeing implementation to enhance brand visibility and market positioning.
  • Ntt
    Director - Digital Engagement
    Ntt Apr 2019 - Sep 2019
    Greater Atlanta Area
    Go to Market consulting engagement
  • Verizon
    Managing Director - Go To Market / Enablement
    Verizon Jan 2016 - Nov 2018
    Greater Atlanta Area
    Led Sales and Sale Development teams for all newly created business lines coming out of Strategy Organization and going to market for the first time.- Recruited, hired, trained, coached, and mentored 100+ sales managers, account managers, and sales engineers regionally dispersed for optimal market penetration over last 4 years to sell complex technical solutions.- Built strategic partnerships with industry influencers and thought leaders, enhancing company's market position and driving 30% increase in brand visibility across digital and traditional channels.- Training programs helped to generate $59M in new revenue from 4 new technical lines of business.- Aligned with Product Management and Marketing to translate key messaging and value proposition.
  • Verizon
    Associate Director – Strategic Partnerships, Product Innovation And Business Development
    Verizon Jan 2015 - Mar 2016
    Greater Atlanta Area
    Functioned as strategic innovator in Product Center of Excellence with focus on developing Managed AI Software solutions line of managed solutions.- Created new business concept, packaging disparate and sometimes stranded assets into new $59M business launch.- Evaluated and redesigned sales enablement, training and go to market efforts for new product roll out into start up business.- Developed data-driven insights, discovering new trends and merging technologies, resulting in business case for / launch of services-focused line of business.
  • Verizon
    Sr. Sales Manager – Applications, Platforms And Programs
    Verizon Sep 2011 - Jan 2015
    Greater Atlanta Area
    Overlay Sales Leader responsible for driving Verizon's Strategic Solutions initiatives including Network, IaaS, SaaS, PaaS, DBaaS, STaaS, Collocation, Security and Professional Services.o Led both direct and indirect channel sales teams to grow Strategic Solutions revenues from $49.3M annually into a $152M Line of Business.o Developed sales reps and partners, establish business plans and key account strategies resulting in consistent above quote revenue attainment.o Built and managed white-label, reseller and referral partner programs for all IT solutions resulting 21 partners added and 210% growth in four years.o Served on M&A team that acquired Terremark cloud business and sold business to IBM.
  • Sap
    Enablement Executive - Software And Services Sales
    Sap Oct 2010 - Sep 2011
    Greater Atlanta Area
    Sold Organization Change Management consulting and complex learning management software to executive level clients resulting in $11.4M in module growth.
  • Verizon
    Global Market Manager – It Professional Services Sales
    Verizon Jan 2006 - Sep 2010
    Greater Atlanta Area
    Led global team of sales overlays selling Network and IT consulting services to enterprise and carrier accounts resulting in three years in a row of 20% + revenue growth, $57M in booked revenue and $19M in backlog.

Stephen Rusche Skills

Solution Selling Managed Services Saas Cloud Computing Professional Services Product Management Cross Functional Team Leadership Sales Process Voip Telecommunications Channel Data Center Sales Selling Strategy Direct Sales Ip Unified Communications Strategic Partnerships Crm Sales Operations Sales Management Management Salesforce.com Program Management Business Intelligence Enterprise Software Wireless Consulting Leadership Outsourcing Channel Partners Networking Security Go To Market Strategy Sales Enablement Mobile Devices Business Development Account Management Vendor Management Software As A Service Internet Protocol Wireless Technologies Organizational Leadership

Stephen Rusche Education Details

  • St. Petersburg College
    Business Administration And Management, General
  • Global Institute Of Technology
    Global Institute Of Technology
    Business Administration And Management, General
  • Haroun Educational Ventures
    Haroun Educational Ventures
    Mini - Mba

Frequently Asked Questions about Stephen Rusche

What company does Stephen Rusche work for?

Stephen Rusche works for Faro Building Insights

What is Stephen Rusche's role at the current company?

Stephen Rusche's current role is Director, Customer Experience.

What is Stephen Rusche's email address?

Stephen Rusche's email address is ru****@****ast.net

What schools did Stephen Rusche attend?

Stephen Rusche attended St. Petersburg College, Global Institute Of Technology, Haroun Educational Ventures.

What skills is Stephen Rusche known for?

Stephen Rusche has skills like Solution Selling, Managed Services, Saas, Cloud Computing, Professional Services, Product Management, Cross Functional Team Leadership, Sales Process, Voip, Telecommunications, Channel, Data Center.

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