Support the delivery of multiple training and other corporate events across its facilities in Sydney, ensuring client expectations are continuously met creating remarkable experiences by extending qualitative customer services in a timely manner.

Instrumental in setting up the overall HR framework as the foundation that delivers effective people & culture practices towards this fast-growing tech start-up. Showcasing the 'need of HR' the introduction of an HR policy manual, implementing a customised performance appraisal with a reward and recognition scheme embedded as well as providing HR advisory on varying from recruitment and talent sourcing, payroll, employee relations were key responsibilities within this stand-alone role. With the company undergoing business expansions through an acquisition, the undertaking of fair-work practices and ensuring continuous engagement within the work culture were additional tasks conducted during the transition period.

Supporting this SME engaged in the Australian real estate industry with day-to-day back-office and administration duties; this role primarily ensures smooth operations are carried out within the business, keeping the link between clients and its main office. Key tasks perform include:> Back-office management including document controlling, records maintenance, purchase requisitioning and invoicing.> Assist in formulating company policies, guidelines, SLA's for compliance.> Business development securing new off-shore clients as well with existing clientele.> Lobbying and securing various partnerships to offer customised bundle packages for investor promotions.> Revalidate and overlook contracts management. > Develop informative promotional material while offering regular investment advice.> Establishing strong network relationships with both internal and external stakeholders providing timely administration services.> Update service levels by collating client feedbacks and comments, while recommending possible solutions to improve and maintain the overall customer–centric service quality rating achievement of 85%.

As a key member of the HR Leadership Team, this role's primary focus was to support the designing and execution of the overall Organisation & Human Resources (O&HR) strategic directives, together with the effective roll-out of its O&HR road-map that focus on creating a high performance and engaged work culture for its 1200 strong workforce.In addition to driving global HR initiatives and sharing HR best practices in different markets within the APAC region as a workgroup member, this Business Partner role was also instrumental in promoting Training and Organisational Development activities, sustaining its corporate identity as a continuous learning organisation within its industry. Other key deliverables include:> Support targeted selection recruitments and interactive on-boarding activities.> Instructional designing with Training Need Analysis (TNA) and competency mapping.> Managing the LH Training Academy offering customised training and learning initiatives that support up-skilling the workforce and the wider community. > Introduce and promote Employee Engagement and Recognition activities in-line with new HR trends.> Lead HR projects that focus on transformational change for people, performance and processes > Coaching and HR Advisory to business leaders and cross-functional teams.> Drive effective employee performance through a streamlined PMS> Manage the HR Scorecard by analysing HR master-data/indexes and present HR performance reports. > Administration of HRIS / Learning Management Systems (LMS).> Policy & process implementation to support new work demands.> HR Budgeting and cost management.

This mid-level operational role within the HR team mainly focused on the execution of strategic HR directives across-board while also be instrumental with the roll-out of the HR calendar activities keeping in-line with the overall O&HR road-map. Building effective relationships by closely working with the HR Leadership Team and cross-functional business leaders, while also gaining the support and the 'buy-in' of internal stakeholders towards all HR activities was another important task to deliver HR. Other key deliverables include:> Manage the overall Graduate Trainee Program (GTP) inclusive of the performance coaching and mentoring sessions. > Develop and manage the annual Training Master Plan (TMP) and Local Training Catalogue (LTC). > Update and remodify e-learning tools and while end-to-end coordination of all internal/external training events> Collate HR data analytics and present HR progress reports and recommendations. > Manage healthy Employee Relations by promoting harmonious IR and welfare practices.> Collectively revalidate HR policies and procedures while conduct internal HR audits to streamline and improve HR service offerings. > Overlook internal grievances and employee engagement activities.

This front-management level position within the HR services team was primarily responsible for delivering effective HR services to all employees while extending supporting for administration and facility management. Key deliverables include:> Update personnel records via SAP-HR PA module (Personnel Admin.) and provide employee HR services on a confidential basis.> Prepare payroll / OT schedules and sign-off HR related statutory payments with approval of HR Director.> Update Job Descriptions (JD) / organizational chart of all positions according to global Holcim template.> SAP-HR Super-user for TM module (Time Management) administering employee attendance, leave records, automated door access and security alarm system.> Manage HR service desk and ensure smooth front-of-house operations by weekly service quality monitoring. > Manage third-party employee services / compliance according to ‘Holcim Contractor Management Directives’.> Performing tasks / duties an Incident Controller during emergency evacuations. > Manage all HR related bi-lingual communications and perform the role as ‘HR Communications Champion’.