Stephen Samuel Email and Phone Number

Oversees the full Software Development Life Cycle (SDLC) of our UI/UX and Sales systems as well as migration of 200 applications to azure cloud across multiple teams on our Program office (PMO).● Plans, coordinates and monitors all project activities ensuring all deliverables meet quality and performance objectives.● Serves as a liaison between client and Devops teams to assess and develop end user, business and service requirements.● Maintains a high level of communication with… Show more Oversees the full Software Development Life Cycle (SDLC) of our UI/UX and Sales systems as well as migration of 200 applications to azure cloud across multiple teams on our Program office (PMO).● Plans, coordinates and monitors all project activities ensuring all deliverables meet quality and performance objectives.● Serves as a liaison between client and Devops teams to assess and develop end user, business and service requirements.● Maintains a high level of communication with internal and external teams, providing clear, tactful, and complete directives, realistic deliverable deadlines and prompt feedback.● Works side-by-side with project and departmental team members in a hands-on capacity in order to ensure that all deliverables meet client expectations.● Participates in technical design sessions, ensuring that the business requirements and objectives are articulated and addressed by the designed solutions.● Improved delivery of teams by 80% by driving continuous refinement and intensive planning sessions.● Responsible for overall coordination, status reporting, and stability of project-oriented work efforts.● Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards and meets expectations.● Develops and monitors project plans, SOW, assignments, and work efforts on a daily basis.● Tracks key project milestones and adjusts project plans to meet the needs of work effort.● Leads and conducts UAT testing efforts including Building test scripts and test cases.● Manages Powerbi in reporting to leadership and improving metrics across teams with key actions.● Use of Azure devops (ADO), ServiceNOW and SharePoint in tracking project daily and bugs. Show less

Achievement – Managed multiple teams delivering quick remediation to ITSM problem tickets and enhancements as well as decommissioning of out-of-scope applications.● Maintained backlog of work in Jira for our SDLC and Full Stack Team● Worked with team to maintain priorities of backlog items.● Groomed backlog to make sure items are up to date and backlog only has relevant items.● Ensured that prioritized tickets with deadlines meet their targets.● Ensured that Full Stack Dev… Show more Achievement – Managed multiple teams delivering quick remediation to ITSM problem tickets and enhancements as well as decommissioning of out-of-scope applications.● Maintained backlog of work in Jira for our SDLC and Full Stack Team● Worked with team to maintain priorities of backlog items.● Groomed backlog to make sure items are up to date and backlog only has relevant items.● Ensured that prioritized tickets with deadlines meet their targets.● Ensured that Full Stack Dev Team has workable tickets.● Kept overview of team status to understand if tickets are on track with estimates.● Ran daily standup to get clarity on status of team members.● Removed blockers for team (directly or indirectly)● Maintained general understanding of team and individual member velocity.● Worked with teams to plan and schedule releases.● Tracked work to ensure timely release of planned items.● Documented Release schedules and tickets in the release Show less

Achievement - Delivered multiple successful features and improvements to consistently improve the claims, RX and EHRM systems for customers and business.● Led the development, planning and execution of executive projects including technology implementation, innovative initiatives and policy updates, ensuring they align with project objectives.● Managed the creation, maintenance and dissemination of documents, plans, and policies, ensuring accuracy, compliance, and alignment with… Show more Achievement - Delivered multiple successful features and improvements to consistently improve the claims, RX and EHRM systems for customers and business.● Led the development, planning and execution of executive projects including technology implementation, innovative initiatives and policy updates, ensuring they align with project objectives.● Managed the creation, maintenance and dissemination of documents, plans, and policies, ensuring accuracy, compliance, and alignment with regulatory standards.● Collaborated with stakeholders to identify, evaluate and implement technology solutions that enhanced delivery, processes, and overall operational efficiency.● Designed and facilitated training programs for internal teams to equip them with the skills and knowledge needed to effectively utilize new technologies and adhere to updated procedures.● Fostered strong relationships with internal and external stakeholders, including vendors and regulatory agencies to ensure seamless project implementation and compliance.● Developed and managed project budgets, tracking expenses, and ensuring resources are allocated efficiently to support project objectives while maintaining fiscal responsibility.● Identified potential risks and challenges associated with project implementation and developed mitigation strategies to minimize disruptions and ensure project success.● Monitored project progress using JIRA and confluence● Evaluated outcomes and prepared comprehensive reports and presentations for stakeholders highlighting achievements, challenges, and areas for improvement. Show less

Developed a detailed roadmap based on user requirements and established traceability to business vision across multiple projects from initiation through release.● Created comprehensive documentation and workflow mapping for all stages of the research, design, implementation, and maintenance stages of a project.● Liaised with business stakeholders to ensure clear communication of project objectives and deliverables gathering the requirements and writing all user stories and… Show more Developed a detailed roadmap based on user requirements and established traceability to business vision across multiple projects from initiation through release.● Created comprehensive documentation and workflow mapping for all stages of the research, design, implementation, and maintenance stages of a project.● Liaised with business stakeholders to ensure clear communication of project objectives and deliverables gathering the requirements and writing all user stories and features.● Assisted in UAT and change management for Projects.● Collaborate on all business readiness activities including leadership and support to team members, risk assessment, end user training and testing.● Consulted & interacted with stakeholders to clarify project scope, deliverables and analyze risk.● Documented project planning in the project and portfolio management tool (Confluence).● Created and managed project schedules encompassing development, testing, and go-live activities● Identified and tracked customer pain-points, and gaps between business process requirements and systems capabilities Show less