Lead System Administrator
Current- Provide support for 200 users both on-site and remote
- Improved team response time and efficiency by implementing NinjaOne ticketing and asset management
- Conducted firmwide transition from Sophos Endpoint Protection to Sentinel One
- Implemented conditional access policies and MFA to greatly improve security through Entra/365
- Revamped OS image creation/deployment process by moving from WDS to SmartDeploy
- Brought backups up to modern standards by retiring tape backups and implementing Veeam