Stephen Saunders Email & Phone Number

Leeds, United Kingdom

Throughout my career I have personally delivered and managed 100+ full cycle NetSuite ERP implementations across many different market sectors. I am aware that wholesale distributors and those operating in the multichannel distribution vertical have particularly been affected by the growth of digital technologies. This is because digital technologies have changed the way business professionals’ research and buy products, and also have raised the bar on the expectation of a great buying experience.Succeeding at B2B commerce takes more than an attractive website. You need to create sites that engage with business customers and help them find the products they need quickly to improve productivity. NetSuite provides the wholesale distributor with a complete end-to-end cloud solution.At Catalyst I partner with customers' to implement NetSuite ERP solutions tailored to their specific individual requirements. Key Skills:Consistently ensuring the best outcome for my customers - meeting their individual requirements and budget.Providing support and guidance on NetSuite ERP implementations to consultants and developers to ensure that the solution meets my customers' expectations, also that it demonstrates best practice. Ensuring test plans and test cases align with the chosen solution and are adhered to by all stakeholders. By working with us your business can benefit from:Rapid deployment and management of multiple B2B and B2C sites on the same platform using existing catalogues, content and infrastructure to create custom sites.A commerce platform that is natively unified with your back-end operational systems, including order management, ERP and CRM.An improved experience for your customers' through relevant and personalised interactions, bulk ordering, multi-add to cart and access to order histories, order status and tracking links.Being able to deliver excellent customer service, with efficient returns and case management.

Reporting directly to the Managing Director, I was responsible for end-to-end NetSuite ERP solution implementation and project management throughout the entire project lifecycle. I worked alongside and managed a team of application consultants, technical consultants, developers and provided support for the implementation of Finance ERP solutions using the NetSuite product suite.I also liaised closely with the sales team on project scoping, definition, costing and bid support, including production of a draft project plan.