Stephen Scott

Stephen Scott Email and Phone Number

Chief Technology, Data and AI Officer - IAG Loyalty @ IAG Loyalty
London, GB
Stephen Scott's Location
London, England, United Kingdom, United Kingdom
Stephen Scott's Contact Details
About Stephen Scott

Stephen (or mostly known as Scottie) is an experienced Non executive director, board member and C-level product, data and digital executive focused on leading transformational change. His focus as an active chair, non executive director and board member is on product, data and digital strategy, building strong relationships with executive teams to enable their business transformations. In his Executive roles, He has lead both national and global digital strategies and transformations across global companies, most recently for both International Airlines Group and Avios Group Limited.With 22 years of experience in product organisations, digital and data transformation, e-commerce and the pragmatic delivery of revenue generating products and services, he has experienced and driven growth and change at all levels of scale and complexity.Some of the highlights of Scottie's career are creating and delivering the digital transformation and innovation strategy across IAG's multi brand portfolio. (British Airways, Iberia, Vueling, Aer Lingus, Avios Group Limited & IAG Cargo) including the set up of the accelerator programme and corporate venture arm, Hangar 51. Leading the digital transformation of Avios from a heritage business to a product centred, b to b technology and data company. Working with senior executives to create the global Avios currency and brand. Leading e- commerce at the creation, launch and subsequent years of growth at Airmiles.co.uk.And, mostly recently leading the data organisation within IAG Loyalty through a transition to a Data products approach.Scottie loves working with people and as well as being privileged enough to lead empowered, hard working teams, he is comfortable at executive level, creating future vision and making company critical decisions.

Stephen Scott's Current Company Details
IAG Loyalty

Iag Loyalty

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Chief Technology, Data and AI Officer - IAG Loyalty
London, GB
Website:
iagloyalty.com
Employees:
635
Stephen Scott Work Experience Details
  • Iag Loyalty
    Chief Technology, Data And Ai Officer - Iag Loyalty
    Iag Loyalty
    London, Gb
  • Iag Loyalty
    Chief Product Officer
    Iag Loyalty Jan 2022 - Present
    London, Gb
    As a strategic leader my role as Chief Product Officer is to define, evangelise and implement the Product Strategy for our business. This includes the product vision, product strategy, product delivery and in our case the technology applications and delivery processes required to deliver customer and business value.
  • Iag Loyalty
    Chief Digital Officer
    Iag Loyalty Oct 2017 - Jan 2022
    London, Gb
  • Iag Connect
    Chairman And Executive Director
    Iag Connect Mar 2020 - Present
    A small business providing Wifi connectivity across IAG group airlines
  • Iag Cargo
    Non Executive Director
    Iag Cargo Feb 2020 - Present
    London, Heathrow, Gb
  • Freelance
    Nasm Level 3 Personal Trainer
    Freelance Feb 2021 - Present
  • Monese
    Board Observer
    Monese Aug 2018 - 2021
    London, London, Gb
  • International Airlines Group (Iag)
    Head Of Global Innovation
    International Airlines Group (Iag) Sep 2014 - Oct 2017
    London, England, Gb
    International Airlines Group (IAG) is the parent company of British Airways, Iberia, Aer LIngus, Level and Vueling. My role at IAG was to work as a senior member of the Digital Business Transformation Team to transform IAG into a group that fully embraces the potential of digital and associated business model innovations.A couple of the successes of my time in this role were the creation and introduction of Hangar 51, (IAG accelerator programme, incubator and corporate venture programme) as well as working with our Cargo business to create a new company (Zenda) an e shipping business, taking technology to the heart of shipping and logistics.
  • British Airways
    Technology Innovation Manager
    British Airways Nov 2013 - Aug 2014
    Middlesex, Gb
    I work as part of the Service Transformation Team at British Airways which defines and drives technology innovation and transformation across the business.My role is to build on innovative IT agenda within British Airways and meet future business and customer needs. Collaborating with the business, industry, partners, and suppliers.
  • Avios Group Ltd
    Head Of Avios.Com & Mobile Channels
    Avios Group Ltd 2009 - Oct 2013
    Crawley, Sussex, Gb
    In this role I was responsible for the Digital P&L across the Avios programme in the UK and the Avios currency revenue on ba.com . This includes online as a sales and distribution channel, and management of digital assets as service and fulfilment channels across the IAG group including creating new revenue opportunities for ba.com and iberiaplus.com. My role also leads mobile and innovation across all devices for the Avios loyalty programme including global mobile strategy and evolution.
  • Travelography
    Owner / Director
    Travelography Jan 2006 - Apr 2009
    This was a small stock library that I owned and ran where 60 photographers worldwide sold their stock to commercial buyers. I built the e-commerce platform myself (I like to keep up with new technologies), set up the supply chain and also worked on the photography to produce the best results. I am a keen photographer myself and enjoyed creating this business to feed my passion for great photography.
  • Airmiles
    Head Of E-Commerce
    Airmiles Mar 2006 - Mar 2009
    In this role I was responsible for e-commerce on the airmiles.co.uk website. Looking after its commercial performance, customer journey and portfolio of development and the channel strategy alongside our call centre. I also managed a team of developer / designers online and ran our Direct Marketing Communications studio responsible for all creative execution that Airmiles produced over that period. During this period airmiles re-branded and our team were responsible for the complete rebrand delivery.
  • Kuoni Travel Limited
    Editor World Magazine
    Kuoni Travel Limited 1999 - 2000
    Zurich, Ch
    In this role I ran the loyalty magazine for Kuoni Travel's affluent customer base. The magazine was self funding and produced every quarter. My role included funding it, writing it ( I have a diploma in freelance travel writing and photography), paginating it and managing the creative agency who delivered it. It also included selecting all imagery, competition prize sourcing and creating the other collateral required to build it and deliver it each quarter. There were no other staff working on this so the buck stopped with me.
  • Kuoni Travel Limited
    Tailor Made Sales
    Kuoni Travel Limited 1998 - 1999
    Zurich, Ch
    I started my travel industry career at the heart of the industry - in Kuoni's call centre sales team. This was a great training ground for understanding customers and taught me alot about selling travel and the importance of customer service. I had travelled extensively in Asia and Australasia prior to joining Kuoni and therefore worked in tailormade sales, putting together worldwide itineraries for customers from flight contracts and room allocations.

Stephen Scott Skills

E Commerce Digital Strategy Crm Digital Marketing Management Direct Marketing Strategy Integrated Marketing Mobile Devices Start Ups Business Strategy Marketing Business Planning Customer Acquisition Loyalty Programs Strategic Partnerships Sales Online Marketing Online Advertising Customer Experience Web Analytics Sem Ppc Email Marketing Mobile Marketing Business Development Seo Affiliate Marketing Analytics B2b Business Analysis Multi Channel Marketing Lead Generation Segmentation Open Innovation Search Engine Optimization Customer Retention Presentation Skills Customer Relationship Management Innovation Management Entrepreneurship Business To Business

Stephen Scott Education Details

  • Reigate College Of Education
    Reigate College Of Education

Frequently Asked Questions about Stephen Scott

What company does Stephen Scott work for?

Stephen Scott works for Iag Loyalty

What is Stephen Scott's role at the current company?

Stephen Scott's current role is Chief Technology, Data and AI Officer - IAG Loyalty.

What is Stephen Scott's email address?

Stephen Scott's email address is st****@****any.com

What is Stephen Scott's direct phone number?

Stephen Scott's direct phone number is +349131*****

What schools did Stephen Scott attend?

Stephen Scott attended Reigate College Of Education.

What are some of Stephen Scott's interests?

Stephen Scott has interest in Education.

What skills is Stephen Scott known for?

Stephen Scott has skills like E Commerce, Digital Strategy, Crm, Digital Marketing, Management, Direct Marketing, Strategy, Integrated Marketing, Mobile Devices, Start Ups, Business Strategy, Marketing.

Who are Stephen Scott's colleagues?

Stephen Scott's colleagues are Martin Speck, Stavros Ioannou, Rajun B., Sarah Read, Katherine Brown, Istabraq A., Hannah Yates.

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