Stephen Sherwin Email & Phone Number

East Mckeesport, Pa, Us

University Park, Pa, Us

Monroeville, Pa, Us

Responsible for managing a team of Solutions Architects and Sales Engineers who design and deliver all proposals for the organization. Serve as a member of the Advanticom Senior Management Team which is responsible for making executive level decisions by committee for the organization.Responsible for managing and maintaining all design, quoting, and proposal standards and process for the organization.Responsible for seeking out, managing, and maintaining critical symbiotic vendor relationships.Developed and consistently delivered a unique assessment and proposal system that focuses on organizational benefit from IT by analyzing all risk, cost structure, and budget to maximize customer return on investment while reducing total cost of ownership and eliminating sunk cost.Responsible for maintaining relationships with key decision makers in customer accounts as their trusted advisor for IT infrastructure and operations.Responsible for serving as a senior level architect for key customer initiatives and acting as the technical liaison between the customer and the Advanticom outside sales team.Responsible for architecting and selling advanced end to end IT infrastructure projects for a variety of industries including:- Advanced ethernet fabric, L3 switching, routing, security, and wireless network technologies from Brocade, Aruba, Dell, HP, Cisco, Barracuda, and SonicWALL- Virtualization through Microsoft Hyper-V, Citrix XenServer and VMware vSphere- SAN storage solutions from Dell Equallogic, Dell Compellent, NetApp, EMC, HP Left Hand- Application and Desktop Virtualization through Citrix Xenapp, Citrix XenDesktop, VMWare View, and LiquidWare Labs- Microsoft Windows Server, Exchange, Lync, System Center, and Office 365- Advanced data continuity and disaster recovery systems from Dell AppAssure, Veeam, Barracuda, and Symantec.- Advanced voice and unified communications systems from Toshiba, Cisco, Microsoft Lync Enterprise Voice, and Sangoma

Cranberry Township, Pa, Us

Senior member of one of the areas largest field service organizations.Responsible for Day to day troubleshooting of advanced networking and server technologies for both Lantek internal and its customers.Responsible for Architecting and implementing advanced end to end IT infrastructure projects including Virtualization through Citrix XenServer and VMware, SAN storage solutions from Netapp, Equallogic, and HP, Application and Desktop Virtualization through Citrix Xenapp and Citrix XenDesktop for customers in a variety of industries.Implemented and managed several Asterisk based Digium Switchvox VOIP phone systems.Architected and implemented the Lantek Computer Services Datacenter Network and Systems. This included:- redundant configuration of advanced Watchgurad, Cisco, and Brocade networking technologies with a complex multiple Vlan architecture and numerous VPN endpoints- configuration of HP Blade Systems- Configuration of HP, Netapp, and Equallogic SAN- Configuration of HP San IQ Synchronous replication and availability for HP SAN- Configuration of Citrix XenServer Enterprise Virtualization with High Availability- Configuration of Citrix Xenapp Enterprise with High Availability- Configuration of Citrix XenDesktop- Configuration of Microsoft Exchange 2010 Enterprise- Configuration of Microsoft System Center Data Protection Manager EnterpriseDeveloped business strategy and implemented ASP model using SPLA licensing and shared Datacenter resources to host small to medium sized customer systems in a cloud environment across two datacenters through secure VPN and Citrix Secure technologies.

Waltham, Ma, Us

Managed several projects of varying size and nature for the Customer Channels Group E-commerce department. Projects spanned across a vast infrastructure on a highly visible e-commerce platform. Managed a physical move of the E-commerce and E-business teams to a new facility including a space redesign.Managed operational support projects and coordinated the release of bug specific patches into the enterprise web environment.Responsible for the coordination of department’s financial data including invoice trafficking and budget management for multi-million dollar web release projects.Managed various professional service contracts used to outsource project resources.Coordinated E-commerce web outage team which established a standard operating procedure for website outages and disruptions both planned and unplanned. Recent outages are discussed regularly and adjustments are made based on experience.Managed department time charging to ensure proper resource tracking and planning.Participated as a member of a process improvement team focused on finding, prioritizing, and addressing critical issues across the E-commerce program.Headed an effort along with a consultant to improve and fully implement the SCRUM development methodology for our e-commerce team.

Pittsburgh, Pennsylvania, Us

Managed all IT and Telecommunications in the company. Responsible for desktop support for both Linux and Windows Desktops, full server management and support for production Linux and Window's business servers, as well in charge of all telephony and networks.Designed and implemented a Capital IT Integration Project to upgrade all business critical services. This included migrating the business domain to a Active Directory Window's 2003 native infrastructure, Upgrading our communications to Exchange 2007 with CCR, the installation of a new file sharing and MOSS Share Point server, new backup and disaster recovery plans, extensive upgrade of the organizations mobile device capabilities, and new Microsoft VPN and terminal server implementations.Involved in the development and maintenance of web applications relating to our internal and external business needs. Managed the IT portion of two major website upgrade projects: WebUnify – a project to give all timesys.com site entities a single look and feelQuickWins – a project to change the image of Timesys using a newer look and feelRan project to look into adding e-commerce to our LinuxLink product to allow purchasing of LinuxLink subscriptions and Verification of User credentials and data over the web.Extensive web troubleshooting involving XML, HTML, JAVA, JAVASCRIPT, PERL and PHP. Use of Microsoft Developer Tools to troubleshoot performance and availability issues.Negotiated new Telecommunications contracts for both our business office and our server collocation facilities. Moved servers to a new collocation facility and implemented network redundancy and server backup plans.Extensive optimization and redeployment of multiple Linux servers to a new infrastructure featuring a fiber channel SAN and an iSCSi SAN to utilize shared storage and streamline backups.Proposed and maintained a Capital IT budget to encompass all upcoming projects and recursive IT costs.

Us

Responsible for maintaining complex UNIX system environments and networks for DB/C language based employee benefit software. This includes extensive management of Astarro, Cisco, SonicWall, WatchGaurd, and SUN Gauntlet Firewalls, Cisco Switches, Linux and Windows servers including Fedora Core, Red Hat Enterprise, AIX, Sun Solaris, HP UX (Tru64) and all Windows NT and above environments. Network services including, but not limited to PPP and IPSEC VPN, DNS, DHCP, MS Exchange 2003, MS SharePoint services, Blackberry Enterprise Server 4.1, MS Active Directory, OpenSSH, Apache, Tomcat, Coyote, JK tomcat connectors, SAMBA, Cups, BIND8, BIND9, OpenSSL, and other custom java application services used to maintain custom web services . Installation, migration, and management of Oracle 8-10 connected to a central COGNOS server. Also involved in everyday troubleshooting of LINUX based CVS as well as custom scanning and imaging application system as well as new client installs and ASP center migrations. Extensive management of ASP services including set-up, deployment, maintenance, backups, SANS network storage, and disaster recovery in a RedHat Linux enterprise environment. Extensive management of HP Servers using ILO (Integrated Lights Out), HP Insight, and HP ASR (Automated Server Recovery), as well as advanced knowledge of SCSI RAID disk systems.Managed several implementation projects for new and existing customers for in-house and ASP systems.Extensive web troubleshooting involving XML, HTML, JAVA, JAVASCRIPT, PERL and PHP.Planned and implemented Active Directory 2003 and MOSS 2003 SharePoint services with an MSSQL backend. Managed everyday maintenance of SharePoint and a proprietary in-house CMS system.Ongoing creation of custom automated Unix Shell scripts used for various tasks such as backup jobs, disk cleanup, custom file extracts and file transfers, TCP service checks, Unix service restarts, and automated environment updates.

Responsible for designing and implementing a new Server and Active Directory Infrastructure running Windows Server 2003. This included installing and maintaining secure FTP Server through several different server applications such as IIS FTP, CuteFTP and FreeFTPD. Developed and created rigorous testing routines using Microsoft Visual Studio 2005 Team Suite testing edition. Extensive work with UNIX shell and MS DOS scripting in order to create schedulable routines for system, server, and network monitoring. Extensive use of PGP to exchange code updates between developers to ensure information security. Responsible for maintaining and troubleshooting Perl and PHP UI web interfaces linked with a proprietary CGI backbone. Extensive work with XML and string templates using LibXML C++. Development of automated routines in C++ to test live server environments and troubleshoot AI technology.Led an optimization project to prepare AI tutor system for broader scope. Included researching and managing best code and engine technologies to use with the tutor system. Also included troubleshooting, testing, and fixing C++, PHP, and Perl code to meet optimization requirements. Developed numerous load test routines with MS Visual Studio 2005 to test new and existing code sets.

Falls Church, Va, Us

Responsible for executive level technical support of Microsoft Window’s desktops and laptops for field marketing team. Responsible for maintaining Active Directory accounts and policies. Supported manufacturing SAP systems and Enterprise Exchange systems. Involved in many projects critical to Service and Support team’s success.Systems Administrator and Project Leader for automated deployment project designed to streamline the deployment of new PC’s across the WAN. This involved working with and troubleshooting an interactive web interface designed using Microsoft. Net’s C#, and connecting it to Microsoft SMS and Altiris systems in a Windows 2003 environment. The project provides users with seamless equipment upgrades without jeopardizing the integrity of their data. Stepped in as admin after former admin left position. Successfully launched the application on schedule within a one-month deadline.Led project team responsible for designing a new self-service website for Client Services team. The website was designed over a 4 month period using MS SharePoint 2003 and Macromedia Studio, including Flash, Dreamweaver, Fireworks, and Freehand. The website provides a central location for the desktop support team to review and exchange information pertinent to their jobs. The site included an interactive interface using Livelink allowing more effective communication through the use of message boards, blogs, workflow’s, and an interactive fix database containing shared information on fixes to computer issues that the team has collected over the years.

Falls Church, Va, Us

Helped oversee the IT operations of the Pittsburgh site including server management, PC deployment, and desktop support.Software engineering and development. Developed a graphic front end for the XERCES XML Parser for a data mining tool in an anti-terrorism system. The program enables users to search large amounts of XML data and look for certain trends or keywords. The program was developed using J2EE, Java Swing, and Netbeans IDE. It was designed to run on any Java capable operating system including Window’s, Linux, and MAC OsX.

Masters, Enterprise Architecture

Bachelor'S Degree, Ist

High School Diploma, High School/Secondary Diplomas And Certificates