• Provided comprehensive mentoring and on-the-job training to newly hired field service engineers, equipping them with the necessary technical skills, troubleshooting expertise, and customer service acumen to excel in their roles, resulting in a 30% reduction in onboarding time. • Recognized with the Q2 2024 Above and Beyond Award for exceptional service in Montana, Idaho, and Utah. • Recipient of the Q1 2022 Above and Beyond Award for exemplary maintenance in the Pacific Northwest.

• Maintained continuity between satellite imagery collection and production operations. • Monitored state of health of on-prem Linux and cloud-based services. • Responsible for manual dynamic range adjustment and georeferencing of orthomosaics. • Developed Linux and Python tools to improve workaround efficiencies.

• Created a machine learning model to identify significant predictors of carbon flux over the Alaska North Slope and presented findings at the 2017 AGU Fall Meeting. • Assisted with the installation of soil moisture sensors within an EC flux tower footprint in Ivotuk, Alaska supporting the NASA Arctic Boreal Vulnerability Experiment (ABoVE). • Authored a NASA Notes from the Field blog for the ABoVE 2017 summer field campaign.

• Awarded two meritorious promotions: from E-1 to E-2 for superior performance during boot camp and from E-4 to E-5 for outstanding leadership. • Lead a work center of 14 personnel which consistently maintained a zero-balance workload and a 97% mission completion rate and passed multiple aviation maintenance and safety inspections with no negative remarks. • Supervised and inspected all work orders for quality assurance to ensure strict compliance with maintenance procedures to prevent the occurrence of defects. • Performed daily inspection of flight line and hangar safety equipment in addition to preflight and postflight aircraft safety inspections in accordance with airframe specific, NAMP, NAVOSH, and OSHA publications. • Performed repairs and preventative maintenance on avionics and aircraft electrical systems of U.S. Navy C-9B and C-40A aircraft.