 Manage all registrations forms and ensure all requests for withdrawals and core section switches are done in a timely manner Produce enrollment verification letters, answer questions and direct students supporting the student experience Create the midterm and final exam schedule for thirteen weeks of exam periods annually Manage outgoing and incoming exchange students registration Mange Course Match registration with Associate Director of Academic Scheduling & Classrooms assignments to ensure correct coding/rules are applied to all shared classes between EMBA, MS, and PHD programs as well within Columbia University Work with students and faculty to coordinate independent study registration. Create and assign independent study courses sections as needed for faculty sponsors Liaison to ISSO for international students seeking Academic/Practical Training (CPT/OPT/AT) by registering students in required coursework for CPT approval Administer Tri-annual cross-registration process for students wishing to take classes at the Business School wishing to enroll in courses at other schools within Columbia University Performs other projects as assigned by the Executive Director or the Associate Director

First Year Seminar for Health Science; Conducts Lectures on how to use CUNYFirst, Registration, Blackboard & E-Portfolio Engages students on the various styles of learning and developing effective studying strategies to be successful in college Participate in efforts to help support students experiencing academic and personal difficulties Teaches materials on the power of choices and being responsible in college. Also, understanding the negative & positive outcomes of choices. Teaches students different library resources skills & possible ways to research & explore career options

 Supervised campus classroom scheduling Managed Procedures to create classroom Analysis Reports using Course Dog, R25, SIMS mirror and CUNYFirst Worked with all Academic Chairs and Administration to increase the space utilization Supervise Part Time staff and Federal Work Study staff  Trained new employees in using SIMS, CUNYFirst and office procedures Participated in Committee on Course & Standing meetings Communicate with Academic Departments Chairs, Administration, High Schools & Continuing Education Department to create a flawless schedule of classes every semester Oversee and manage campus classroom scheduling using Course Dog, Resource 25, Faculty Database, SIMS, SIMS mirror, & CUNYFirst Provide assistance in Independent Study, imaging/retention, registering students and transcript request processing Knowledge of FERPA regulations Assisted supervisor with special projects

 Creating and Maintaining Content on LaGuardia VIP Page Assist with Degree Works to help support emails/tickets Input inquiries into Exeter/Hobsons Send e-mail batch and assist in data entry as needed – accurately record data in an Access or Oracle database Maintain databases that gather information for incoming contacts, outgoing call projects, student visits, recruitment efforts and special events  Prepare queries/reports/files on call center projects, Hobsons Keywords Answer Report, Events, and Interviews on Hobsons, and from SIMS (Student Information Management System) as needed Data Cleanse over 1,000 student records obtained from Tumbleweed to be transferred to CUNYfirst

 Building and Update Course Master/Course Sections on PeopleSoft and SIMS Assist locating available classrooms for courses and events for scheduling team Processing classroom scheduling for credit and non-credit classes and the addition/deletion of courses Proofread and verify course descriptions on past and present  Maintaining current files and archives on students Correspond with departments' Chairperson/Scheduler via email and/or telephone Supervising Work Study students assigned to transcript department Processing verification for students enrollment and graduation adhering to FERPA regulations Processing in-person, mail, and online transcript request and technical support via email and telephone Update course offerings on SIMS (Student Information Management System) Distributes checks received for transcript request in a timely manner Processing Records to be scanned, imaged, maintained, purged, and destroyed to update records database  Data cleanse over 18,000 student records obtained from Tumbleweed transfer to CUNYFirst Provided telephone & fax coverage

 Assist students in making their schedule  Provide students with assistance during lab registration, including Reg-Xpress, CUNY Portal log-in and eSIMS navigation Assisted new and returning students with scheduling Helped students in online registration

 Handling all materials related to assessment Develop proctoring schedules and plans that allow fair time with preparation for teacher in order to support student ability to succeed and teacher capacity Attend training and professional developments around proper administration of various tests offered by school Run professional development training for teachers, operations staff, and administrators around proctoring rules, returning materials, and maintaining testing integrity Adjust schedule for the student’s retention and teacher stability on federal requirement for credit  Regents Field Testing, NYSESLAT, Mock Regents, Regents, Advance Placement and SAT/PSAT  Collect and store all data from different testing administrators such as state Regents, College Board, and performance series exams