Stephen Slipher Email & Phone Number

Hillsboro, Oregon, Us

• Makes sales calls on existing and prospective customers in assigned counties in a professional manner• Maintains and nurtures new and existing customer relationships through frequent customer contact.• Follow up on sales calls as needed to ensure completed job and customer satisfaction• Intercede to solve problems and disputes• Input and maintain customer information in CRM and Sales Link• Promote and sell parts and company service capabilities; inspect product; prepare and present sales proposal and service estimates; develop and present maintenance contracts.• Cooperate and communicate with sales, service and parts personnel• Focus sales and service in assigned territory in line with DG&P to help meet dealer goals• Gathers Equipment data for assigned customer list

Hillsboro, Oregon, Us

• Manage and clean up unassigned customer list• Assist walk in customers • Effectively sell and deliver Cat BCP/CCE equipment to assigned customer base and walk in customers • Live and promote company core values

Hillsboro, Oregon, Us

Valu-Gard Representative • Focused on growing parts and service sales through incremental sales • Manage Valu-Gard inspections coming in from both field service and main shop• Contact and consult with customers on inspection results, making dealer recommended options for repairs needed• Effectively work in a team orientated environment while maintaining own responsibilities in a timely manner.• Highly time sensitive environment• Manage and report monthly incremental sales volume to Product Support Sales Manager• Worked closely with PSSR’s on product support sales• Extreme emphasis on accuracy• Provide excellent customer service to all clients• Emphasis placed on sales• Live and promote company core values

Us

• Effectively manage and coordinate day to day jobs for main shop field service technicians • Highly time sensitive environment• Manage SWIP, close work orders within company set goal timeline of 7 days from last date of labor • Work with warranty department to ensure warranty jobs meet product coverage, and closed within the warranty window set by Caterpillar• Work closely with both machine sales and PSSR’s for effective product coverage.• Extreme emphasis on accuracy• Provide excellent customer service to all clients• Assemble and administer weekly tailgate safety meetings with field technicians• Live and promote company core values