Stephen Slipher Email & Phone Number

Hillsboro, Oregon, US

• Makes sales calls on existing and prospective customers in assigned counties in a professional manner
• Maintains and nurtures new and existing customer relationships through frequent customer contact.
• Follow up on sales calls as needed to ensure completed job and customer satisfaction
• Intercede to solve problems and disputes
• Input and maintain customer information in CRM and Sales Link
• Promote and sell parts and company service capabilities; inspect product; prepare and present sales proposal and service estimates; develop and present maintenance contracts.

Hillsboro, Oregon, US

• Manage and clean up unassigned customer list
• Assist walk in customers
• Effectively sell and deliver Cat BCP/CCE equipment to assigned customer base and walk in customers
• Live and promote company core values

Hillsboro, Oregon, US

• Valu-Gard Representative
• Focused on growing parts and service sales through incremental sales
• Manage Valu-Gard inspections coming in from both field service and main shop
• Contact and consult with customers on inspection results, making dealer recommended options for repairs needed
• Effectively work in a team orientated environment while maintaining own responsibilities in a timely manner.
• Highly time sensitive environment

US

• Effectively manage and coordinate day to day jobs for main shop field service technicians
• Highly time sensitive environment
• Manage SWIP, close work orders within company set goal timeline of 7 days from last date of labor
• Work with warranty department to ensure warranty jobs meet product coverage, and closed within the warranty window set by Caterpillar
• Work closely with both machine sales and PSSR’s for effective product coverage.
• Extreme emphasis on accuracy