Stephen Smith Email & Phone Number

Belfast, Northern Ireland, United Kingdom

Belfast, United Kingdom

Andor Technology Ltd (Andor) is based in Belfast, Northern Ireland, operates at the high-value end of the global scientific digital camera market. Andor was setup in 1989 out of Queen's University in Belfast, & now employs over 400 people in 16 offices worldwide & distributes its products to 10,000 customers in 55 countries.“Our mission is to become the.

Hillsborough

• Increasing company turnover through creation of events, marketing materials, promotions and gaining new corporate clients.
• Corporate client development & retention through initiatives such as networking events.
• Designing marketing materials to promote the business, raising company awareness and to further increase sales.
• Raising the profile of the business, through rebranding the company logo, creating ties with local businesses, doing joint promotions and gaining sponsors.
• Maximising customer reach through increasing our social media presence.
• Identifying key areas that require improvement within the company.

Belfast, United Kingdom

• Responsible for targeting prospective clients and providing them with knowledge on Ream’s products and services, all whilst increasing the Ream client portfolio.
• Responsible for preparing and presenting solution proposals, quotations and tenders.
• Develop and maintain a co-operative working relationship with all clients. Maintain a high degree of customer service and confidence within Ream.
• Assisting the company in achieving KPI’s set out by the company director.
• Contacting new and existing clients to increase company brand awareness within the market.

Belfast & Newtownabbey

• Day to day management of the business including all customer service functions, supply chain management, business process management and profit & loss.
• Managing staff performance through individual sales and training staff.
• Creating rotas for 8 staff in peak seasons and assigning daily duties.
• Motivating staff by setting out goals to increase sales and ensure store efficiency.
• Ensuring that KPI’s are met in both shops, including sales and wages.
• Budgeting staffing hours through the year, allocating extra hours for seasonal periods.

Belfast

• Responsible for overseeing the day to day running of the shop and employees.
• Leading a team to deliver exceptional customer service in a retail environment, ensuring the shop is operational at all times and the range of products offered meet the customers needs.
• Managing and motivating my team to increase sales and ensure efficiency.
• Controlling stock levels within the company, rotating and merchandising products within the store to increase sales. Introducing different products side by side to encourage cross selling.
• Being at the forefront for having the latest products and offering competitive prices.
• Increased shop turnover by 4% within one year of starting in role.