Stephen Snell Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Helping organisations use connectivity and location data to improve outcomes for their organisation.workM8 provides software which tracks assets, people, tasks and vehicles enabling the automation of workflows to deliver safety and efficiency benefits.

Sydney, Australia

Specialising in providing independent advice on deploying technology solutions for transformational change to a mix of Government and Enterprise Organisations.With a focus on enterprise mobility solutions, Stephen works with a mix of NDIS providers, Telcos, Tier One banks, government, and mining organsiations. High-level engagement from Wanda includes working to define the problem statement and evaluation of technology options to make a recommendation. After the technology, the choice has been made and the vendor selected Wanda looks to manage, the implementation of the solution mix including ongoing performance reviews, validation of the technology approach, and quantifying ROI.

Sydney, Australia

I have the privilege of leading the Sales and pre-sales teams in Australian and New Zealand at a time of rapid growth and new product innovation here at Soprano.Our approach as a team (and as a company) is to provide value, innovation and improved experience for our customers. This approach continues to deliver successful outcomes for our customers as well as our business.

Sydney Hq

WDS provides Business Process Outsourcing solutions to many of the world’s leading and most prestigious mobile operators and manufacturers. All of these solutions aim to improve the end Customer Experience.My role as Account Director was to lead the Client Engagement Team across four Mobile Network Operators (MNO) accounts within the APAC region. The position was very much a strategic leadership role the aim of which was to build C-level relationships within the MNO. Working with a team of Business Analysts I was engaged with the all Department Heads across an MNO in order to source, collate and analyse customer experience data. By understanding the life-cycle for a mobile device customer my role was to provide a proposition to the carrier which not only delivered a measurable ROI be that through reduced churn, reduced call volumes/ handling times, increase data usage etc, but ultimately improved the experience of the Mobile Device end customer.A great role with a company with an innovative (and successful) approach to the sales process. Also a great opportunity to work with a number of large Asian Carriers.

Soprano are the leading provider of Mobile Messaging and Mobile Application solutions with a number of large corporates, government agencies and MNOs selling or using our solutions (including Telstra, AT&T, Vodafone 3UK and Starhub).I have both an Account Director and Sales Management role at Soprano.I currently lead a team of Mobile Application Consultants and an Application Support team who execute sales strategy into the Australian Market place. The team support both our direct customer base and our Telstra Channel partner.A large part of my role is to ensure that revenue targets are reached across all accounts and that SLAs and other reporting obligations are met.As a single point of contact for Vendor Management, Product Management and Sales Management I work closely with our key clients to ensure all contractual obligations are met, expectations are exceeded and strategies align.

Soprano Design is Australia’s leading Messaging Software Company with an impressive client list and numerous award nominations (including Best Enterprise Messaging Software at Mobile World Congress). Reporting directly into the CEO, my role is to work with clients to explore how business processes can be improved by utilising Soprano software and mobile messaging technologies. I manage a large number of accounts varying from government departments to some of Australia’s leading marketing agencies who use Soprano software to execute sophisticated mobile marketing campaigns. My other main role is that of Channel Manger supporting the Telstra sales team who offer Soprano software out to the market branded ‘Telstra Integrated Messaging’. Acting as a single point of contact for the sales channel I take responsibility for managing the sales pipeline as well as providing ‘subject matter expert’ support for the sales force. Delivering sales/customer training sessions along with sales presentations to prospects make for a varied, challenging and most importantly a highly enjoyable role. With both ‘enterprise messaging’ and ‘mobile marketing’ experiencing rapid growth across all industry verticals 2010 is looking to be another exciting year!

Responsible for Selling SMS and paging solutions into Public sector accounts in London and the South East. The key focus of role was implementing inovative SMS applications to improve business processes and offer ROI to organisations in the governement and Helath sectors.