Stephen S. Email & Phone Number

Jackson, MI, US

Jackson, Michigan, US

Jackson, Michigan, US

Jackson, Michigan, US

• As a member of the team, developed automated detection systems to provide layered detection for emerging threats.
• Assisted with determining a redundancy of tasks, and helped eliminate redundancy, saving the company over $100,000 a year.
• As a member of a task group, eliminated an old environment of a system of record, which will save the company $480,000 a year.
• Became proficient with the usage of various security tools, such as Azure Sentinel, Proofpoint and Microsoft Defender for Endpoint.
• Created automation within Sentinel to reduce human struggle hours, save the company money and reduce alert fatigue.
• As the member of an intern team, developed a business case to significantly reduce human struggle hours across the company, by utilizing existing tools.

Jackson, Michigan, US

• Performed end of support/end of life analysis for software that could potentially pose a security risk and facilitated their removal, companywide.
• Assisted operationally both the Software and Hardware asset management teams.
• Researched purchase documents and entered security entitlements into SNOW license manager.
• Developed a department approved business continuity and disaster recovery plan for the entire IT Governance portfolio.
• Performed root cause analyses for risks discovered during regular work.
• Assisted with the design and implementation of a new OT Asset Management system.

Camp Hill, Pennsylvania, US

• Successfully handled multiple projects, duties and responsibilities at the same time, often under high pressure and with time sensitive objectives.
• Responsible for maintaining hardware, software, security, and network assets in the field.
• I functioned as the primary point of contact as a mentor for other field engineers.
• Helped to train new Field Engineers on industry best practices and unique systems that aren’t found elsewhere, such as the ScriptPro robotics systems.
• Saved the company over $250,000 by developing a process to use encrypted backups for failovers, instead of having to perform a complete startover, for the ScriptPro robotics units, saving 4 hours per engineer each time.
• Managed asset inventories for all of my service locations.

Philadelphia, Pennsylvania, US

• Maintained the IT needs for 40+ retail pharmacy locations.
• Planned, staged, and executed major tech refreshes for printers, workstations, servers, and POS systems.
• Functioned as a field leadership figure for my peers.
• Managed asset inventories for 40+ retail pharmacy locations.
• Assisted with training and acclimating new Field Technicians to the role.