Leading Customer Relation Management (CRM) software in the automotive industry.

Worked with department heads to workflow operation processes within each department.Compiled workflow and operation procedures into company manual to improve performance and efficiency of all employees.Managed teams to develop smooth and efficient transition of customers through the sales and account management process.

Consulted with clients to customize and install home networks. Worked in teams under tight time constraints and gained experience in network troubleshooting.Installed servers running Windows Home Server and networked the home using CAT 6 cable, patch panels, routers, and wireless access points.

Industry leading bid manager company that serves 30 of the top general contractors in Southern California. Designed and implemented a CRM system to facilitate customer relations and responses between sales representatives and clients. Improved new client retention by 15% and improved the workflow of sales representatives by 50%.

Achieved the highest number of sales of the team for four consecutive months.Promoted to assistant sales manager by way of effective work habits.

Volunteered 60+ hours of service a week and gained proficiency in Portuguese. Served to help the Brazilian people improve their lives and gain employment.Managed the executive affairs of the area. Created various Excel workflows that improved managerial organization and productivity by 20%.Gained leadership experience by supervising 130 volunteers over a large regional area. Increased personal productivity by 15% to demonstrate better leadership.