Manage multiple projects simultaneously in meeting the New Product Approval policy requirements for launch approval by the AMEX Risk Committees. • Support Project Manager in understanding and completing the AEMP54 (New Product Approval Policy) process requirements in GRC (Governance Risk and Compliance Database)• Work with project managers to determine project milestones for tracking and reporting• Assist Project Manager with identifying appropriate key stakeholders and completing the BIA (Business Impact Assessment )• Engage key stakeholders together with project manager and ensure Operational Risk Assessment is completed accurately• Evaluate the operational risk associated with the new project; identification and review of controls, including strength of controls• Confirm all NPA process steps are accurately documented/completed in GRC• Assist project manager with completing the Final Business Plan• Schedule Risk Committee(s) project review dates

Project coordination for enhancements and new products into the SuperShuttle System. Lead teams in defining objectives, requirements, estimating and developing statements of work for such projects. Integrated project teams working in web development, connectivity, networking, database management, and application development. Development of enhanced reporting and monitoring.

Responsible for smooth operations of 29 non-production environments in use for development, testing, and implementation of software for the use of the CSAA Insurance Exchange.

Provide instruction in the field of Project Management to include development of project plans, issues management, relationship management and thought leadership skills. Provide hands-on experience in the use of project management tools, Project, Excel, Visio, and PowerPoint. Provide an understanding of the ability to understand and assess business needs and work with information technology groups and business groups to prioritize and execute deliverables.

Implemented enhancements and new products into the Global Corporate Systems Technology group, supporting global corporate partners in monitoring their portfolio of corporate cards, including active / inactive, spending, and frequencies. Lead technologies teams in defining SDLC objectives, requirements, estimating and developing statements of work for such projects.Integrated project teams working in web development, connectivity, networking, database management, and application development.Integrated functionality with Java, WebSphere, .Net, 3DES encryption processes, and XMLReduced acquisition costs by 25% and increased customer satisfaction through enhanced reporting and monitoring.Deployed standard SDLC phase methodology, key milestones, schedules, toll gate reviews, documentation deliverables, status and dashboard reporting, operational change\maintenance window tracking.

Responsible for providing analysis and documentation to meet the needs of marketing business partners; translation of business needs and opportunities to technical audiences; presenting technical options, feasibility and costs to business audiences; coordinating information from cross functional teams on projects with global scope; and assisting team members in the evaluation of systems design and usability through utilization of best practices and development standards.Worked on enhancement and development of the Integrated Contact Management System which tracks all marketing contacts made with any American Express cardholder.Provided customized reporting to aggregate marketing throughput and effectiveness through mail, phone and email.Developed the List Execution Transformation platform to generate prospective marketing contacts based on frequency and effectiveness of the contact responses.Improved effectiveness of contact management by 42%.