Welcome to my TED Talk.I am currently a Channel Partner Program Manager at UPS Capital. UPS Capital is the insurance arm of UPS and an industry leader in InsureTech. We empower our partners to deliver a superior customer experience and differentiate themselves from the marketplace. Ask me how!I have a strong background in leadership, business development, and strategic planning. My expertise is risk mitigation and supply chain management from my years with UPS Capital. But it all started with my degree from Georgia State University where I majored in Managerial Science with a focus in Supply Chain Management. Outside of my career, I have a beautiful wife, Devon, and two amazing kids, Lola and Syler. I work hard so we can play harder and we do. We love to travel, adventure, and explore the world around us. I grew up in the north Georgia Mountains which instilled a passion for the outdoors. We enjoy camping, hiking, rafting, backpacking, tubing, waterfall chasing and any other excuse to be in nature. Again, thanks for coming to my TED talk. Feel free to reach to learn how we can help your business deliver a superior customer experience. #CX