Stephen Stratton Email & Phone Number

Boulder, CO, US

Colorado, Arizona, Utah, New Mexico

• Exceeded customer acquisition targets by over 20% for 3 straight years by executing strategic accountplans and driving brand initiatives.
• Won awards for merchandising and window displays 2 years in a row by cross functional collaborationwith Marketing Teams and leveraging relationships with account leadership.
• Oversaw complex multi million dollar business as well as managed substantial field sales investment, andevent and promotional budgets.
• Increased the performance of field sales team and exceeded sales goals 3 straight years through effectivetraining, coaching and strategic planning.
• Created training material, onboarding curriculum and content as Trade Department Training SubjectMatter Expert.
• Lead plan, initiatives and training execution that exceeded mystery shop goals for 3 straight years bydelivering exceptional customer experience.

Costa Mesa, California

• Successful multi unit management experience.
• Increased customer satisfaction rates exhibited by mystery shop scores exceeding targets each year.Implemented systems to challenge team to learn new roles and develop and build on strengths that lead tomultiple.
• Lead district in maintaining FTE by effectively building relationships and creating a positive, inclusiveand rewarding work culture.
• Revamped existing operations processes to increase efficiency and build a team based organization andatmosphere that focused on exceeding inventory accuracy and shrink goals.
• Planned, organized and lead successful quarterly and yearly audits assessing HR compliance, safety, andoperational policy.
• Built successful relationships with supply chain management to ensure timely, accurate, and sufficientinventory supply

• Built over $250,000 incremental yearly business by launching made to measure program, training teamand hosting special events.
• Launched RRL brand in Phoenix leading to over $200,00 yearly incremental revenue resulting in highgross margin exceeding margin targets.
• Reduced spending on supplies and operational expenses greatly impacting P&L bottom line and savingcompany thousands annually.
• Cut labor costs by absorbing operational duties into department manager roles.
• Managed fully operational tailor shop.
• Responsible for product presentation, merchandising, and upholding brand standards.Partnered with buying teams to ensure relevant and sufficient inventory to satisfy local customer tastesand demand.

• Managed major national accounts including Nordstrom, AAFES and Retail Concepts
• Managed a 5 state geographic territory with sales in excess of 3 million annually and an account base in excess of 100 accounts
• Oversaw all facets of the apparel and footwear showroom
• Consulted with clients after sales and contract signings to resolve any concerns and provide ongoing support
• Planned and coordinated strategic brand events to expand the product portfolio
• Conducted business and lead line showing as well as product demonstrations at national and regional trade shows