Stephen T.
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Stephen T. Email & Phone Number

Information Technology Analyst @ Caterpillar Inc. | Ready for Change at Caterpillar Inc.
Location: Peoria Metropolitan Area, United States 6 work roles 1 school
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Role
Information Technology Analyst @ Caterpillar Inc. | Ready for Change
Location
Peoria Metropolitan Area, United States
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Who is Stephen T.? Overview

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Stephen T. is listed as Information Technology Analyst @ Caterpillar Inc. | Ready for Change at Caterpillar Inc., a with 50927 employees, based in Peoria Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Stephen T..

Stephen T. previously worked as Service Parts Management EWM Solution IT Analyst II (Logistics Information Services Division) at Caterpillar Inc. and Caterpillar Inc | Global Purchasing Bucyrus Integration Team (Volt Agency) at Volt. Stephen T. holds Bachelor Of Applied Science - Basc, Computer Systems Networking And Telecommunications from Devry Institute Of Technology.

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Caterpillar Inc.

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About Stephen T.

As an SAP EWM Analyst at Caterpillar for over 10 years, I provide end users with software support, system stability, and performance improvement. I use data analysis, automation, and root cause analysis to implement changes and resolve issues.I’m a problem solver by nature and enjoy finding creative ways to fix problems. I’m at my best when given the freedom to follow through on my commitments. I strive to treat others with dignity and respect regardless of their title or station in life. I believe that information and tribal knowledge should be shared where appropriate for all to improve upon. Accountability is my watchword and I take ownership of what I’m given to manage, with the intent of leaving it better than I found it. I am looking for an opportunity that aligns my core values of authenticity, service, responsibility, and growth to support a mission or humanitarian effort. My areas of interest include Armed Forces Veteran support, military defense, or environmental improvement, and sustainability.

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Stephen T.'s current company

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Caterpillar Inc.
Caterpillar Inc.
Information Technology Analyst @ Caterpillar Inc. | Ready for Change
deerfield, illinois, united states
Website
Employees
50927
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6 roles

Stephen T. work experience

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Service Parts Management Ewm Solution It Analyst Ii (Logistics Information Services Division)

Current

Morton, Illinois, United States

Provide Caterpillar SPM facility end users with SAP Extended Warehouse Management software support.Implement changes to correct reoccurring system issues through root cause analysis and testing, while adhering to Enterprise ITSM standards and SOX compliance. Gather, analyze, and automate archiving of aged deliveries to ensure ongoing system stability and improved performance for end users.Contribute to the improvement and standardization of LIS SPM IT processes through participation in Enterprise led CAT IT Controls Framework workshops.

Apr 2013 - Present

Caterpillar Inc | Global Purchasing Bucyrus Integration Team (Volt Agency)

Mossville, Illinois, United States

Developed Citrix rollout process documentation for Legacy Bucyrus users new to CAT Global Mining.Coordinated with Global Information Services IT Teams on implementing IT related systems for Legacy Bucyrus users.Guided Legacy Bucyrus Global Purchasing Buyers with general technical systems issue support.

Mar 2012 - Apr 2013

Caterpillar Inc. | Enterprise Service Center Help Desk Level Ii (Volt Agency)

East Peoria, Illinois, United States

Provided customer service support for an enterprise call center that covered a broad range of information technology products and services.Utilized incident ticket program to capture, prioritize impact, and document resolution details.Made improvements to resolution documentation to increase team knowledge and quicken ticket resolution times.

Aug 2010 - Mar 2012

Network Technician

East Peoria, Illinois, United States

Troubleshoot network connectivity issues for a network comprised of over five hundred faculty, students, and staff members.Researched and tested network management software titles for potential use.Accountable for logging, valuing, tracking, and performing necessary end of life cycle management for network devices worth over $200,000.

Aug 2009 - Aug 2010

State Farm Insurance | Project Implementation Specialist (Technisource Agency)

Bloomington, Illinois, United States

Supported Office 2007 end users by correcting software or functional related issues over the phone.

Feb 2009 - May 2009

Caterpillar Inc. | Enterprise Service Center Help Desk Level I (Volt Agency)

East Peoria, Illinois, United States

Responded to customers phone or email requests to resolve issues encountered with a wide range of Information Technology applications, systems, and services.Created and distributed documentation to end users to help correct common issues and avoid unnecessary calls to help center.

Jul 2006 - Feb 2008
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1 education record

Stephen T. education

  • Devry Institute Of Technology
    Devry Institute Of Technology
    Computer Systems Networking And Telecommunications
FAQ

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What company does Stephen T. work for?

Stephen T. works for Caterpillar Inc..

What is Stephen T.'s role at Caterpillar Inc.?

Stephen T. is listed as Information Technology Analyst @ Caterpillar Inc. | Ready for Change at Caterpillar Inc..

Where is Stephen T. based?

Stephen T. is based in Peoria Metropolitan Area, United States while working with Caterpillar Inc..

What companies has Stephen T. worked for?

Stephen T. has worked for Caterpillar Inc., Volt, Illinois Central College, and Technisource.

Who are Stephen T.'s colleagues at Caterpillar Inc.?

Stephen T.'s colleagues at Caterpillar Inc. include Srikanth Peddi, Kalanithy Balasubramanian, Remington Brooks, David Roach, and Stephen Walton.

How can I contact Stephen T.?

You can use AeroLeads to view verified contact signals for Stephen T. at Caterpillar Inc., including work email, phone, and LinkedIn data when available.

What schools did Stephen T. attend?

Stephen T. holds Bachelor Of Applied Science - Basc, Computer Systems Networking And Telecommunications from Devry Institute Of Technology.

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