• Managed a fleet of over 70 drivers and more than 40 trucks. Supervised a team consisting of three dispatchers, one coordinator, and one planner.• Coordinated with various departments to control the flow of goods and information.• Optimized available resources to achieve the best possible outcomes through scheduling and process pacing.• Ensured adherence to safety protocols and initiated disciplinary actions in collaboration with HR when necessary.• Conducted vendor outreach to maintain and enhance service levels.• Developed and implemented various applications to enhance data utilization and improve operational efficiency.•Create an open and supportive environment: Establish a team culture where every idea is welcomed and considered. Encourage open communication and create a safe space for team members to express their thoughts without fear of judgment or criticism.

• Managed drayage for more than 500 containers per week from ports and off-docks with limited terminal appointments and trucks, ensuring accurate tracking to forecast vessel status in ports for precise planning.• Streamed the container drayage to daily operations workflow procedure to keep the process efficient and clear for team members.• Developed flexible daily backup plans to troubleshoot solutions for unexpected changes, avoiding economic lose and waisted labor hours.• Built relationships with steamship lines, four ocean terminals and various vendors,• Collaborated with cross-docks supervisors and union staff, working with multiple storage and warehouse facilities to ensure the delivery of thousands of containers weekly. Ensured all containers were delivered to the correct destinations, decreasing the incidence of misplaced items.

· Oversees the day-to-day operations of the warehouse and provides the necessary support to ensure customer orders are fulfilled accurately and on time.· Drives continuous improvement efforts to improve efficiency and employee retention.· Provides clear and concise instructions to all Lead Hands so that workplans for all shifts are carried out accordingly.· Ensures all warehouse personnel are following operational and safety procedures at all times.· Completes warehouse operational requirements by scheduling and assigning employees and following up on work results and monitors absenteeism· Ensures effective traffic control relating to orders coming in and going out.· Manages warehouse inventory and assists in scheduled cycle counts and inventory reconciliation.· Leads all projects relating to Warehouse operations and personnel.